Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Lukas Gawryluk

Customer Service Representative
Mt. Pleasant,SC

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience

Work History

Outside Lawn and Garden Sales Representative

Lowes Home Improvment
Mount Pleasant, SC
03.2019 - 08.2019
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Cashier

Harris Teeter Grocery Store
Mount Pleasant, SC
04.2017 - 09.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Monitored self-checkout systems and provided assistance or intervention where required.

Great Service Representative

Mission BBQ
Lynchburg, VA
04.2022 - 05.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.

Education

Bachelor of Science - Aeronuatics

Liberty University
Lynchburg, VA
05.2023

Skills

  • Service Delivery
  • Upbeat and Positive Personality
  • Understanding Customer Needs
  • Work Task Prioritization
  • Cooperative Attitude
  • Customer Relations
  • Efficient Service
  • Feedback Acceptance
  • Correcting Discrepancies
  • Customer Service and Assistance
  • Patient and Empathetic
  • Critical Thinking

Timeline

Great Service Representative

Mission BBQ
04.2022 - 05.2022

Outside Lawn and Garden Sales Representative

Lowes Home Improvment
03.2019 - 08.2019

Cashier

Harris Teeter Grocery Store
04.2017 - 09.2018

Bachelor of Science - Aeronuatics

Liberty University

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Lukas GawrylukCustomer Service Representative