Lukas Hirsch
Anaheim,CA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Ops Manager
FedEx Ground
06.2023 - Current
- Identified opportunities for process automation, leading to increased efficiency and reduced manual workload for staff members.
- Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
- Enhanced employee performance with focused training programs, coaching, and mentoring initiatives.
- Balanced competing priorities in a dynamic environment, ensuring timely completion of tasks while maintaining high standards for quality and safety.
- Boosted operational efficiency by implementing cost-effective strategies and streamlining processes.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Package Handler Trainer
FedEx:Ground
01.2023 - Current
- Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
- Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
- Collaborated with management to address specific skill gaps and tailor training programs accordingly.
- Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
- Coordinated cross-functional training initiatives, ensuring consistency across all departments involved in the package handling process.
- Reduced workplace injuries with thorough safety training and regular reinforcement of safe work practices.
- Optimized resource allocation by effectively managing schedules, personnel assignments, and equipment maintenance within the training department.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
Construction Laborer
Excel Paving
01.2019 - 09.2020
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
- Supported the successful execution of large-scale projects by adopting a flexible work schedule and willingly taking on additional responsibilities when needed.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Promoted a positive work environment by cooperating with team members and demonstrating strong work ethic at all times.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Apprentice Laborer
Lopez Structures
01.2018 - 12.2018
- Developed practical skills through hands-on experience with various tools and machinery, enhancing overall job performance.
- Enhanced team efficiency by maintaining a clean and organized worksite, reducing downtime between tasks.
- Reduced material waste with careful measurement and cutting techniques, contributing to cost-effective project outcomes.
- Collaborated effectively with diverse teams of skilled tradespeople, fostering positive working relationships for optimal productivity.
- Built a strong foundation for future career success by consistently exceeding expectations in apprentice laborer role, developing advanced skills and expertise through hands-on experience and professional development opportunities.
- Gained valuable industry insight by actively observing seasoned professionals, learning best practices for future career growth.
Package Handler
FedEx:Ground
06.2018 - 01.2019
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proficient in multiple processes and able to train on the processes.
- Preform on job training to new and current team members.
- Able to identify difficult tasks and present materials in multiple ways to confirm team members understanding.
- Evaluate operational performance through direct observation, reviewing reports and consulting with management.
- Adapts quickly to change to meet business operational needs.
Education
Bachelor of Arts - Communications
Saddleback College
Mission Viejo, CA08.2022
Journeyman Laborer - Laborer
The Laborer Training School
04.2019
High School Diploma -
Katella High School
Anaheim, CA09.2018
Skills
- Standard Operating Procedures
- Operational Excellence
- Scheduling Management
- Software Knowledge
- Staff Development
- Teamwork and Collaboration
- Decision-Making
- Team Leadership
- Relationship Building
Timeline
Ops Manager
FedEx Ground
06.2023 - Current
Package Handler Trainer
FedEx:Ground
01.2023 - Current
Construction Laborer
Excel Paving
01.2019 - 09.2020
Package Handler
FedEx:Ground
06.2018 - 01.2019
Apprentice Laborer
Lopez Structures
01.2018 - 12.2018
Bachelor of Arts - Communications
Saddleback College
Journeyman Laborer - Laborer
The Laborer Training School
High School Diploma -
Katella High School