8 years experience spanning fine dining restaurants, vibrant music and event venues, captivating art galleries, and even the high seas aboard cruise ships, I'm ready to dive into mixology after completing bartending school in 2022. With stellar customer service, POS proficiency, and a passion for mixology, I'm eager to craft unforgettable experiences for patrons in my next role!
Overview
10
10
years of professional experience
Work History
Server
The Chew Chew
03.2024 - 09.2024
Provided exceptional table service to guests at The Chew Chew, ensuring a memorable dining experience.
Knowledgeably guided guests through the menu, offering recommendations and answering questions about dishes and beverages.
Executed proper table-side etiquette, including presenting and serving dishes, pouring wine, and clearing plates with precision and professionalism.
Anticipated guests' needs and preferences, proactively addressing any concerns or requests to enhance their dining experience.
Collaborated effectively with kitchen and bar staff to ensure timely and accurate delivery of orders, maintaining the high standards of service expected at The Chew Chew.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Special Events Bartender
Zhou B Art Center
01.2022 - 09.2024
Bartended at various events including weddings, gallery functions, wine tastings, and fashion shows hosted at the Zhou B Art Center.
Provided exceptional beverage service, crafting a diverse range of cocktails, wines, and other beverages to suit the occasion and preferences of guests.
Collaborated with event organizers and clients to curate specialized drink menus and ensure a seamless bar experience tailored to each event.
Efficiently set up and broke down bars across multiple levels of the art center, ensuring all equipment and supplies are organized and ready for service.
Delivered outstanding customer service, engaging with guests, and creating a welcoming atmosphere while upholding the venue's high standards of professionalism and hospitality.
Skillfully handled special requests from guests, demonstrating flexibility and adaptability in fast-paced environments.
Worked closely with other bartenders to ensure smooth transitions between shifts and consistent service quality throughout events.
Tended bar for high-volume, fast-paced events with over 300 guests.
Confirmed legal drinking age and discontinued service to intoxicated guests.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Created attractive bar displays by strategically arranging bottles and glasses.
Prepared garnishes by evenly slicing and pitting fruits.
Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Kept bar stocked with liquors, juices and garnishes for drinks.
Barback
R Place
06.2018 - 02.2021
Assisted in bartending operations at R Place, supporting senior bartenders in serving patrons in Seattle’s Capitol Hill longest standing LGBTQ bar/club.
Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, ice and other bar supplies.
Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Replaced empty kegs and soda syrups.
Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
Learned how to make wide variety of mixed drinks.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
Assisted bartenders in creating complex cocktails, speeding up service delivery during peak hours.
Streamlined bar operations, prepared garnishes for drinks ahead of busy periods.
Ensured optimal cleanliness, sanitized bar surfaces, and washed glassware to maintain hygienic environment.
Server
Al Dawaar - Hyatt Regency & Galleria, Dubai
02.2016 - 01.2018
Provided impeccable fine dining service to guests at Al Dawaar Revolving Restaurant, ensuring a memorable and luxurious experience at one of the Middle East's premier 5-star hotels.
Delivered world-class hospitality and customer service, drawing upon training and mentorship received from industry leaders in a multicultural environment.
Demonstrated exceptional knowledge of menu offerings, wine pairings, and service protocols, catering to the sophisticated preferences of diverse clientele.
Anticipated and fulfill guests' needs with precision and professionalism, enhancing their dining experience and upholding the esteemed reputation of the Hyatt Regency & Galleria restaurant.
Bar Server
Carnival Cruise Lines
06.2014 - 01.2016
Ensured that the waiter station is set up according to the Carnival standard as well as fully stocked with ice, fruit trays and glasses.
Responsible to achieve assigned revenue targets.
Collected fruit trays from Buffet pantry on daily basis.
Ensured that tables are kept clean and that menus, no smoking signs (where applicable)/ ashtrays are clean and in place
Scrutinized the bar area to ensure all furniture is in good condition. Reported any deficiency to the Bar Manager or Assistant bar manager.
Aware of any special promotions and advise guests accordingly.
Aware of all activities outlined in the Carnival Capers and inform guests accordingly.
Liaise with the Bar management on all matters pertaining to bar activities.
Ensured that the bar is cleaned according to established standards at the close of the shift.
Ensured correct sail and sign procedures are followed at all times.
Advise Bar management or security when a guest(s) appear to be intoxicated and behaving in such a way that they need to be monitored for their wellbeing
Washed glasses and set up bar waiter stations.
Set up and breakdown the tables for special events.
Checked the lounges and collect left over glasses, menus and ashtrays.
Attended all safety drills as requested by the ships command.
Punctually attended all meetings as required by the management.
Performed other duties as per management instructions.
Attended all scheduled private parties and functions.
Responsible for removing ice from ice chest, cleaning glass racks, walk in fridges, pantry u/c fridges, lockers and check glasses on daily basis.
Cleaned the ice machines once a week.
Assisted Bartender to check and arrange storeroom receiving
Assisted Bartender with bar inventory and once a month glass inventory.
Education
High School Diploma -
William Howard Taft High School
Chicago, IL
ABC Bartending School
Chicago, IL
02.2022 - 2 2022
Skills
Strong Work Ethic
Exceptional customer service
Hospitality service expertise
High-volume dining
Suggestive Selling
Point of sale operation (Aloha, Toast, SpotON)
Tableside Etiquette
Adaptable and Flexible
Reliability
Attention to Detail
Table Monitoring and Turnover
Timeline
Server
The Chew Chew
03.2024 - 09.2024
ABC Bartending School
02.2022 - 2 2022
Special Events Bartender
Zhou B Art Center
01.2022 - 09.2024
Barback
R Place
06.2018 - 02.2021
Server
Al Dawaar - Hyatt Regency & Galleria, Dubai
02.2016 - 01.2018
Bar Server
Carnival Cruise Lines
06.2014 - 01.2016
High School Diploma -
William Howard Taft High School
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