Lukas Murphy

Restaurant Team Member

Culver's Restaurant

02.2023 - 10.2023

Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment
Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Enhanced customer satisfaction by providing efficient and friendly service during busy meal times with over 15 customers at a time.
Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Greeted hundreds of guests pleasantly and answered menu questions.
Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
Used proper techniques to prepare food and ingredients.
Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
Cultivated warm relationships with regular customers.
Operated register to process payments and collect cash payment for order totals.
Used cash registers and calculators to prepare bills, accept payments and make change.
Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
Contributed to restaurant''s reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.

Summary

Overview

Work History

Restaurant Team Member

Education

High School Diploma -

Skills

Certification

Timeline

Restaurant Team Member

High School Diploma -

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