Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lukas Smith

Fordyce,USA

Summary

Experienced administrative professional excelling in fast-paced office environments. Skilled team player proficient in handling diverse clerical duties and providing valuable staff assistance. Known for reliability, punctuality, and efficiency in delivering results independently. Demonstrates a strong work ethic and adaptability in challenging work settings.

Overview

12
12
years of professional experience
1
1
Certification

Work History

General Office Clerk

WMS Trucking Inc
11.2018 - 03.2021
  • Inputting tickets brought in from the truck driver's hauls from the previous week.
  • Balance load tonnage with mills providing loads to ensure proper payment is received.
  • Input income and tonnage totals into expense sheets to allocate money where it is needed to play bills and employees.
  • Calculating wages for employees on a week-to-week basis.
  • Inputting sales invoices for repairs and maintenance done by sister company, Smith and Son's Truck and Trailer Repair.
  • Taking payments for Smith and Son's.
  • Tracking past due amounts for Smith and Son's customers.

Service Manager

America's Car-Mart
06.2017 - 01.2018
  • Maintain repair budget, coordinate repairs with shops and customers
  • Manage inventory associate
  • Return calls to customers in regards to vehicle repairs
  • Take calls from customers having vehicle issues
  • Maintain look of car lot
  • Making sure all vehicles on lot were in great working order
  • Test driving new arrivals to the lot
  • Assisting customers with deciding which cars best fit their needs
  • Took test drives with customers to show them the features of the car
  • Prepare repair reports for General Manager nightly
  • Repairing anything that was within my ability to do so
  • Code invoices to make sure shops and other vendors were paid promptly
  • Make sure all nightly chores are done before leaving for the day.

Office Clerk

America's Car-Mart
03.2017 - 06.2017
  • Responsible for taking payments on accounts
  • Maintaining files and filing system
  • Receiving and directing calls
  • Taking messages
  • Notating accounts
  • Auditing files
  • Closing car loans
  • Directing customers to associates who can assist them the best
  • Other clerical work.

Customer Service Representative/ Door-to-Door Sales

Suddenlink
06.2014 - 01.2016
  • Responsible for taking payments on bills
  • Putting in service calls
  • Technical support
  • Setting up accounts
  • Making sales.
  • Responsible for sales by going door to door and making presentations.

Customer Representative

Rent-A-Center
10.2013 - 06.2014
  • Responsible for making sales
  • Preparing merchandise to be put out on floor
  • Delivering purchased or rented merchandise
  • Picking up merchandise that was not paid on or sent back
  • Collecting payments for bills.

AR Assembler

Aerojet
04.2013 - 08.2013
  • Responsible for assembling guided missile motors
  • Installing motors into canisters

Customer Representative

Best Buy
10.2012 - 02.2013
  • Responsible for making sales
  • Advising customers on which merchandise best fit their needs
  • Write up orders
  • Maintaining my work space
  • Completing purchases.

Delivery Assistant, Manager of Field Operations

Bayou Transport
06.2009 - 08.2012
  • Responsible for delivering purchased merchandise
  • Installing appliances that were purchased
  • Operating Moffett Forklift for loading and unloading of merchandise
  • Organizing delivery load on flatbed trailer
  • Getting paperwork signed saying deliveries were done
  • Checking inventory of deliveries to make sure nothing was left off
  • Maintaining maintenance including general maintenance and ordering replacement parts for truck, flatbed trailer, and moffett forklift
  • Maintaining budget for maintenance
  • Making sure shops and part stores have been paid
  • Filing invoices for tax purposes

Education

Did not finish - Civil Engineering

Henderson State University
Arkadelphia, AR
12.2008

High School - undefined

Hampton Public Schools
Hampton, AR
05.2007

Skills

  • Detail-oriented note taker
  • Facilitating car loan closures
  • Effective time management
  • Proficient in Photoshop
  • Highly organized
  • Software programs
  • Skilled in video editing software
  • Experienced with Microsoft Office applications
  • Customer relations
  • Proficient in resolving conflicts with customers
  • Cargo handling
  • Experienced in software utilization
  • Fundamental networking skills
  • Document management
  • Strong customer service orientation
  • Formatting expertise
  • Fast typing speed
  • Professional phone communication
  • Experienced in Microsoft Office applications
  • Professional office environment experience
  • Quick learner
  • Experienced in client relations
  • Composed under pressure
  • Proficient in electronics
  • Gold level career readiness certification
  • Direct sales experience
  • Call routing and handling
  • Advanced Excel skills
  • Troubleshooting and support services
  • Strong customer service orientation
  • Document review and auditing
  • Experienced in computer software
  • Certified Moffett forklift operator
  • Strong verbal communication
  • Computer system management
  • Experienced in office management
  • Strong organizational abilities
  • Front office coordination
  • Efficient data entry
  • File management expertise
  • Data organization
  • Agenda management
  • Data analysis
  • Appointment coordination
  • Attention to detail in proofreading
  • Entry-level accounting
  • Data analysis and reporting
  • Organizational filing systems
  • Appointment coordination
  • Professional call handling
  • Proficient in typing at 67 wpm

Certification

Driver's License

Timeline

General Office Clerk

WMS Trucking Inc
11.2018 - 03.2021

Service Manager

America's Car-Mart
06.2017 - 01.2018

Office Clerk

America's Car-Mart
03.2017 - 06.2017

Customer Service Representative/ Door-to-Door Sales

Suddenlink
06.2014 - 01.2016

Customer Representative

Rent-A-Center
10.2013 - 06.2014

AR Assembler

Aerojet
04.2013 - 08.2013

Customer Representative

Best Buy
10.2012 - 02.2013

Delivery Assistant, Manager of Field Operations

Bayou Transport
06.2009 - 08.2012

High School - undefined

Hampton Public Schools

Did not finish - Civil Engineering

Henderson State University

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