Lukas A Vasconcelos
Kearny,NJ
Summary
Detail-oriented professional with a diverse background in administration, customer service, and logistics operations. Transitioning from a successful career as a Truck Driver to pursue opportunities in the tech industry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Eager to leverage transferable skills and embrace new challenges in pursuit of professional growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Truck Operator
Matias Trucking
10.2020 - Current
- Maintained communication with dispatchers, clients, and team members, coordinating approximately 5-10 daily deliveries and promptly resolving operational challenges.
- Trained new truck operators in safe driving practices, resulting in 15% reduction in accidents and corresponding decrease in insurance costs for company.
- Kept accurate records of cargo delivery times and vehicle maintenance, ensuring timely billing and inventory management for over 50 deliveries per month
Owner & Operator
Alpha Construction of Jax LLC
02.2019 - 04.2020
- Oversaw daily operations, utilizing technology for job estimation, project scheduling, and resource allocation, resulting in a 20% increase in project completion efficiency.
- Led marketing initiatives by developing online campaigns and building an online presence, which drove a significant 30% increase in project sales within six months.
- Cultivated strong client relationships, resulting in customer satisfaction and a steady 10% expansion in recurring business through effective communication and thorough follow-up.
Supervisor
Sueli's Cleaning Service
09.2014 - 01.2019
- Implemented scheduling software to optimize staff allocation, resulting in a 20% increase in efficiency.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
Sales Representative
Vector Marketing
09.2012 - 03.2014
- Excelled in sales, acquiring 100+ accounts, generating over $250,000 in revenue within six months
- Utilized Quickbooks for inventory control, invoicing, and order management
- Provided top-tier customer service with a focus on addressing inquiries and resolving issues promptly.
Education
Bachelor of Science - Information Technology
Western Governors University | Class of 2025
Salt Lake City, UTHigh School Diploma -
Kearny High School | Class of 2012
Kearny, NJSkills
Soft Skills:
- Exceptional customer service experience
- Adaptability in fast-paced environments
- Strong verbal and written communication skills
Programming and Computer Skills:
- Fundamental understanding of HTML, CSS, and JavaScript
- Experienced with version control, including Git
- Software Proficiency: Microsoft Office Suite and QuickBooks for email management, issue resolution, and financial operations streamlining
- Well-versed in both Microsoft Windows and MacOS
Language Skills:
- Fluent in English, Portuguese, and Spanish
Certification
CompTIA A+ Certification | Expected Completion: May 2024
Google IT Professional Certificate | Completed date: March 2024
Timeline
Truck Operator
Matias Trucking
10.2020 - Current
Owner & Operator
Alpha Construction of Jax LLC
02.2019 - 04.2020
Supervisor
Sueli's Cleaning Service
09.2014 - 01.2019
Sales Representative
Vector Marketing
09.2012 - 03.2014
Bachelor of Science - Information Technology
Western Governors University | Class of 2025
High School Diploma -
Kearny High School | Class of 2012
CompTIA A+ Certification | Expected Completion: May 2024
Google IT Professional Certificate | Completed date: March 2024
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