LUKE BAKER
Summary
Dedicated professional with a strong passion for providing exceptional care and support to others. Proven ability to create positive environments that foster well-being and enhance the quality of life for individuals. Eager to contribute skills in empathy, communication, and problem-solving to a dynamic team focused on making a meaningful impact. Committed to continuous growth and development in the field of caregiving.
Overview
6
6
years of professional experience
Work History
Barista
Java Junkie
Provo, UT
03.2026 - Current
- Prepared high-quality beverages according to customer specifications and established recipes.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Operated espresso machines and other equipment efficiently, ensuring optimal performance and beverage quality.
Shift Lead
FatCats
10.2023 - 01.2026
- Continued all previous responsibilities as a Customer Service Representative while taking on additional duties, including opening and closing the facility, managing financial transactions, leading a team of employees, and resolving complex customer issues, including handling escalated complaints.
Customer Service Rep
FatCats
10.2023 - 02.2023
- Assisted in maintaining facility cleanliness, managed front desk operations, operated the register, and effectively resolved customer issues.
Coach
Heritage School
07.2022 - 10.2022
- Supervised and guided a group of teenagers, facilitating their program participation, supporting them in achieving therapeutic goals, and ensuring a safe environment.
- Treatment Center
Shift Lead
Camp Opie
08.2020 - 01.2021
- In addition to my responsibilities as a staff member, I ran the front desk, interacted with customers and led the staff members by assigning responsibilities and managing their work schedule each day.
Staff
Camp Opie
03.2020 - 08.2020
- Dog daycare worker. Responsible for oversight of the dogs including bathing and feeding.
Education
Bachelor of Science - Psychology
Utah Valley University
06-2026
High School - undefined
Tesoro High School
01-2019
Skills
- Friendly and outgoing
- Attention to detail
- Decision-making
- Conflict mediation
- Team player
- Active listener
- Adaptive and creative
Accomplishments
Highly motivated Behavioral Sciences graduate with a proven track record of academic resilience and determination. Successfully navigated rigorous undergraduate programs to earn both an Associate and Bachelor’s degree in Psychology while concurrently managing complex, ongoing personal health challenges. Demonstrates exceptional time management, adaptability, and a deep, empathetic understanding of human behavior and systemic challenges. Poised to bring a strong work ethic, problem-solving mindset, and dedication to supportive, patient-centered, or community-focused environments.
Timeline
Barista
Java Junkie
03.2026 - Current
Shift Lead
FatCats
10.2023 - 01.2026
Customer Service Rep
FatCats
10.2023 - 02.2023
Coach
Heritage School
07.2022 - 10.2022
Shift Lead
Camp Opie
08.2020 - 01.2021
Staff
Camp Opie
03.2020 - 08.2020
High School - undefined
Tesoro High School
Bachelor of Science - Psychology
Utah Valley University