Microsoft Excel, Word, Powerpoint
Luke Baskett
Indianapolis,IN
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
18
18
years of professional experience
2011
2011
years of post-secondary education
Work History
Industrial and Multi Family Sales
Lumbermen's Inc.
04.2023 - Current
- Managed a portfolio of high-value accounts, ensuring timely follow-ups and maintaining strong relationships.
- Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction.
- Drafted, submitted and processed sales contracts for orders received.
Regional Outside Sales Representative
Wilsonart International
04.2021 - 05.2023
- Created sales objectives, prepared quotas and designed effective sales plans to drive business goals.
- Boosted brand awareness, implemented promotional campaigns, and employed sales tactics as part of territory development.
- Assisted with development of long-term company strategies to increase profitability.
- Developed and implemented sales strategies to increase revenue.
Sales Executive
Techlite Corp
03.2020 - 04.2021
- Executed projects from bid through completion.
- Closely collaborated with project members to identify and quickly address problems.
- Worked with Architects and Designers to get specific products specified on multiple projects.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Drove business development through proactive networking and relationship-building strengths.
Senior Project Manager
Lumbermen's Inc.
06.2019 - 03.2020
- Executed projects and acted as senior project manager for multiple multi-family projects.
- Negotiated purchase of project materials and inventory required to meet production schedules.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Closely collaborated with project members to identify and quickly address problems.
- Currently managing two new construction multi family projects, four rehab multi family projects and working with two new homebuilders.
Architecutral and Commercial Sales Representative
Lumbermen's Inc.
01.2010 - 06.2019
- Attended training sessions on sales skills, product knowledge, technical information, as well as company policies and procedures.
- Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction.
- Increased sales by 400% through effectively building relationships at the Architect and Designer level to work through product specifications and following the sale through the commerical laminate shop and the General Contractor to ensure the sale.
Sales Consultant
Lumbermen's Inc.
04.2007 - 12.2009
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Able to increase sales 45% when core products were down over 40% from 2007-2010.
Education
No Degree - Elementary Education
University Of Indianapolia
08.2003 - 05.2005
Some College (No Degree) - Business Management
Indiana University - Purdue University Indianapolis
Indianapolis, IN Aug 2005 - 05.2009
Skills
Project manager supervision
Project scope understanding
MS Office
Written Communication
Strong negotiation skills
Sales presentations
Competitor analysis
Affiliations
- Member, of IIDA Indiana Chapter , 2010 to Current
- VP of Student Affairs, IIDA Indiana Chapter board member, 2014-2017
- Indianapolis City Center Director, IIDA Indiana Chapter, 2013-2014
- Oversaw multiple large event projects for the IIDA Indiana Chapter
Software
Timeline
Industrial and Multi Family Sales
Lumbermen's Inc.
04.2023 - Current
Regional Outside Sales Representative
Wilsonart International
04.2021 - 05.2023
Sales Executive
Techlite Corp
03.2020 - 04.2021
Senior Project Manager
Lumbermen's Inc.
06.2019 - 03.2020
Architecutral and Commercial Sales Representative
Lumbermen's Inc.
01.2010 - 06.2019
Sales Consultant
Lumbermen's Inc.
04.2007 - 12.2009
No Degree - Elementary Education
University Of Indianapolia
08.2003 - 05.2005
Some College (No Degree) - Business Management
Indiana University - Purdue University Indianapolis
Aug 2005 - 05.2009
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