Luke Bell
Mapleton,UT
Summary
Driven professional with a proven track record in process enhancement and exceptional customer service, as demonstrated at Turf Plus. Adept at improving operational efficiencies and customer satisfaction. Excelled in roles requiring research, interpersonal communication, and trend modeling, achieving significant improvements in lawn health and client engagement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lawn Analyst
Turf Plus
Provo, UT
04.2024 - 09.2024
- Conducted detailed assessments of lawn health, including soil quality, turf density, and pest presence, to develop tailored treatment plans.
- Demonstrated strong customer service skills by effectively communicating findings and recommendations to clients
- Monitored turf conditions post-treatment, adjusting application rates and schedules to optimize results.
Volunteer Representative
The Church Of Jesus Christ Of Latter-day Saints
01.2022 - 12.2023
- Gained experience in interpersonal skills
- Provided effective, interactive training to large groups weekly
- Appointed to lead and provide motivation to groups of up to 40 representatives
Delivery Driver
Domino's Pizza
Springville, Utah
01.2021 - 06.2021
- Answered phone calls to take orders, confirm delivery details, and address customer questions.
- Delivered orders promptly and accurately while adhering to safety and traffic regulations.
- Processed customer transactions at the register, balancing cash drawers at the end of shifts to ensure accurate records.
- Provided excellent customer service in-store and on deliveries by addressing inquiries, resolving complaints, and ensuring satisfaction.
Fast Food Attendant
King Kebab
Provo, Utah
01.2020 - 07.2020
- Delivered exceptional service by greeting customers, taking orders, and ensuring satisfaction with their experience.
- Prepared and served a variety of Mediterranean dishes, following food safety guidelines and maintaining consistent quality standards.
- Managed transactions, processed payments accurately, and handled cash and card balances at the end of each shift.
Education
Data Science
Brigham Young University
Provo, UT04-2027
Skills
- Process enhancement
- Trend forecasting
- Trend modeling
- Research and analysis
- Customer Service Excellence
- Cleaning and Sanitation Practices
Languages
Spanish
Professional
Certification
- Food Handlers permit
- Pesticide Applicator License
Timeline
Lawn Analyst
Turf Plus
04.2024 - 09.2024
Volunteer Representative
The Church Of Jesus Christ Of Latter-day Saints
01.2022 - 12.2023
Delivery Driver
Domino's Pizza
01.2021 - 06.2021
Fast Food Attendant
King Kebab
01.2020 - 07.2020
Data Science
Brigham Young University
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