Luke Broussard
Waynesville,NC
Summary
Creative Business Owner with exceptional background spent in the food and beverage industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
11
11
years of professional experience
Work History
Owner
The Barksdale
09.2018 - 12.2023
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Increased customer satisfaction by implementing innovative menu items and enhancing their overall experience.
- Boosted restaurant revenue with effective marketing strategies, including social media promotion and local advertising.
- Streamlined operations by implementing efficient inventory management systems and staff scheduling procedures.
- Fostered positive relationships with vendors to secure competitive pricing on food, beverage, and supplies.
- Managed financial aspects of the business, including budgeting, profit/loss analysis, and cash flow management.
- Collaborated with local businesses for cross-promotions, enhancing visibility in the community and driving foot traffic to the establishment.
Server
Sauced
06.2018 - 04.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Manager
Early Girl Eatery
08.2013 - 04.2018
- Maintained staff by recruiting, selecting, orienting and training employees.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Server
Hominy Grill
01.2013 - 08.2013
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Bachelor of Science - Communications
East Carolina University
Greenville, NCHigh School Diploma -
J.H. Rose High School
Greenville, NCSkills
- Labor Relations
- Employee Development
- Financial Planning
- Staff Management
- Small Business Operations
- Verbal and Written Communication
- Schedule Coordination
- Supervisory Skills
- Customer-Oriented
Affiliations
- Film/Video editing
- 30+ years of skateboarding
Timeline
Owner
The Barksdale
09.2018 - 12.2023
Server
Sauced
06.2018 - 04.2019
Manager
Early Girl Eatery
08.2013 - 04.2018
Server
Hominy Grill
01.2013 - 08.2013
Bachelor of Science - Communications
East Carolina University
High School Diploma -
J.H. Rose High School