Luke Buford
Crown Point,IN
Summary
Results-oriented professional skilled in employee training and effective communication. Successfully led teams to achieve service goals while fostering a collaborative atmosphere. Ready to leverage problem-solving abilities and molecular techniques to drive operational excellence.
Overview
5
5
years of professional experience
Work History
Shift Leader
Long John Silver's
Crown Point, Indiana
05.2021 - Current
- Led team meetings to communicate goals and reinforce service standards among staff.
- Coached employees on customer interaction skills to enhance overall guest experience.
- Maintained cleanliness and organization of work areas to promote a safe working environment.
- Collaborated with management to develop training materials for new hires.
- Encouraged teamwork and collaboration to foster a positive work atmosphere.
- Assisted in training new employees on shift operations.
- Supervised and led employees to maintain productivity and customer service levels.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Checked orders for quality and completeness.
Education
Bachelor of Science - Molecular Biology
Indiana University, Bloomington
Bloomington, Indiana, INSkills
- Molecular techniques
- Data analysis
- Laboratory skills
- Team leadership
- Customer service
- Employee training
- Problem solving
- Effective communication
- Conflict resolution
References
References available upon request.
Timeline
Shift Leader
Long John Silver's
05.2021 - Current
Bachelor of Science - Molecular Biology
Indiana University, Bloomington