Salesforce
Luke Carleton
Palm Coast,FL
Summary
Established Account Executive with successful history in Sales, Customer service management, and Project Management. Connects with a broad rage of cliental and cultivates strong relationships to achieve consistent sales and simplifies complex situations. Tenacious and hardworking with proven expertise in lead prospecting and conversion. Dedicated Account Executive with over 10 years of experience leading sales initiatives at diverse corporations SME, Start ups, and Publicly traded businesses .
Reliable relationship builder bringing highest quality products to prospective clients. Dedicated to entrepreneurship and best-in-class customer service. Accomplished Sales Executive with years of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships.
Overview
11
11
years of professional experience
Work History
Account Executive
Wander
07.2023 - Current
- Specializing in traveling to high-end Luxury residence 2-4 times per month and directly engaging with homeowners to facilitate sale of Luxury property management solution. Over dinner or formal business meeting.
- Exceeded sales targets consistently by calling on 50 new owners daily, working on weekends for better customer connections. Creating customized solutions for high end clients.
- Conducted comprehensive demonstrations in person and Zoom for property management business, showcasing our company's services to qualified luxury home owners. While selling company's required Capital Expenditure plan.
- Collaborated with cross-functional teams to consistently secure substantial high value clientele each month to hit and exceed quota of 2 homes per month.
Senior Sales Executive
Vacasa
10.2022 - 07.2023
- Negotiated and closed profitable property management contracts with new customers to increase loyalty and retention.
- Developed and implemented account management plans to establish owner satisfaction within new markets.
- Built diverse and consistent sales portfolio. Hitting and exceeding Company Sales quota. By conducting 2-5 Zoom or phone call meetings per week.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Inside Sales Executive
Vacasa
10.2021 - 10.2022
- Efficiently managed high volume of inbound leads, prioritizing responses based on potential revenue generation.
- Prospecting in every vacation rental growth market in US. Learning all rules and regulations in each market. Verify what Permits are needed in each of these markets.
- Developed and maintained strong working relationships with professionals within assigned territory. Making over 60 cold calls per day, emails, and Zoom presentations.
- Performed remote work effectively in self-directed work environment, managing day-to-day operations and decisions.
Sales Account Executive
Everbase Solutions
08.2020 - 09.2021
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction. 5-15 in person meetings per week.
- Securing sales by effectively addressing objections and concerns raised during demonstration process.
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
Project Manager
Crane Alarm Service
05.2016 - 09.2020
- Built strong community relations with team, subcontractors, and vendors to optimize cost savings and completed jobs safely.
- Led subcontractor meetings of over 50 people to convey project requirements, scope, milestones and regulatory compliance. Insuring all team members would conduct safe work under strict OSHA observation.
- Drove team of 15 people to success through shared vision and recognition of quality performance. Managed multiple Government, Public/Private School, and Hospital projects from start to finish.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks. Successful in detail job safety and requirements for staff to work in unique environments.
Sales and Customer Support Manager
Bodybuilding.com
11.2012 - 09.2015
- Established and monitored customer service standards by employing recognized and comprehensive benchmarks. Ensuring all team members following exact company protocols and safety measures.
- Responded to customer inquiries and queries to provide thorough and speedy resolutions. Answering over 50 calls, emails and live chats daily.
- Increased efficiency and performance by monitoring team member productivity and providing feedback for safer work place environment.
- Increased sales by developing and implementing effective sales strategies.
Skills
- Sales & Sales Consulting
- Project Management
- Negotiation Tactics
- Travel
- Business Development and Planning
- Lead prospecting
- Sales Presentation
- Cold Calling
- Excellent communication skills
- Team player mentality
- Business & Professional Networking
- Client relationship building
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Software
Hubspot
Slack
Gmail
Microsoft Office
Attio
Zoho
Netsuite
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Company CultureWork-life balanceWork from home optionPersonal development programsTeam Building / Company RetreatsPaid time offCareer advancementFlexible work hoursTimeline
Account Executive
Wander
07.2023 - Current
Senior Sales Executive
Vacasa
10.2022 - 07.2023
Inside Sales Executive
Vacasa
10.2021 - 10.2022
Sales Account Executive
Everbase Solutions
08.2020 - 09.2021
Project Manager
Crane Alarm Service
05.2016 - 09.2020
Sales and Customer Support Manager
Bodybuilding.com
11.2012 - 09.2015
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