Luke Carney

• Coordinated and prepared customer orders for shipping by accurately picking, packing, and labeling products to ensure timely delivery. While communicating with delivery drivers to confirm a pick up schedule to ensure smooth shipping process

• Ensured compliance with shipping and packaging standards, verifying all orders for accuracy and completeness before shipment.

• Managed inventory by tracking stock levels, restocking shelves, and performing regular cycle counts to minimize errors and improve efficiency.

• Played a key role in resolving shipping discrepancies by investigating issues, providing solutions, and communicating effectively with customers and team members.

• Assisted in optimizing shipping processes by identifying areas for improvement and implementing time-saving practices to enhance efficiency

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• Experienced in cold calling and building customer relationships, keeping current relationships strong, listen to customers and recommend and sell products based on individual needs
• Proactively approach new businesses to establish new and lasting relationships, while also handling rejection, and closes deals
• Committed to ensuring customer satisfaction and happiness through exceptional service

• Earned a full-time promotion at Stop and Shop within a short timeframe, excelled in customer assistance during shelf stocking, while helping customers locate products
• Earned a leadership role during night shifts, effectively guiding the team to ensure task completion in a timely manner and overall store efficiency

• At Chick-fil-A, I operated in both front and back-of-house roles, excelling with interpersonal skills through regular interactions with diverse customers
• Developed strong time management alongside advanced public speaking competencies.
• Established strong connections with customers, enhancing their overall experience.