Luke DeGriselles
Salt Lake City,UT
Summary
I am a young, passionate outdoor enthusiast who thrives on social interaction. Despite my age, I'm well-traveled, and I feel comfortable connecting with a wide range of people. I am a fast learner who's always looking for opportunities to grow.
Overview
3
3
years of professional experience
Work History
Mechanic
Contender Bicycles
Salt Lake City, UT
03.2025 - Current
- Perform mechanical repair tasks efficiently and to a high standard.
- Communicate complex mechanical concepts to customers and provide solutions to a wide variety of problems.
- Work with customers to write service tickets that address their needs.
- Assist the sales team when the floor is busy, and work with customers to ensure they receive the help they need.
Mechanic
Jenson USA
Riverside, CA
04.2024 - 03.2025
- Build, tune, and prepare bikes for shipping.
- Support the development of new procedures and processes related to bike builds.
- Help support picking, packing, down stocking, manifesting, kitting, and warehouse special projects when needed.
- I am trained in Quality Control procedures and responsible for assisting the QC team.
Rental Technician
Big Bear Mountain Resort
11.2023 - 02.2024
- Prepare rental agreements, verify accuracy of information and ensure compliance with regulations.
- Optimize workflow efficiency by assisting in the implementation of new software systems for tracking rentals and inventory.
- Educate customers on proper usage, safety guidelines, and care of rented equipment to minimize risk of accidents or damage.
Sales Rep / Mechanic
Bear Valley Bikes
Big Bear, CA
05.2023 - 10.2023
- Complete a wide variety of complex service tasks, including suspension service, bike building, wheel building, ect.
- Ensure comfortable customer experience through clear and effective communication.
- Diagnose and resolve mechanical issues efficiently
Sales Rep / Mechanic
Re Cre’s Bike Studio
Watertown, NY
05.2022 - 09.2022
- Communicate effectively with customers, ensuring a positive experience.
- Perform essential mechanical maintenance. Including brake bleeds, suspension services, tubeless conversions, and bearing replacements.
- Acquire new skills by inquiring and observing experienced mechanics during complex service tasks.
Skills
- Sales support
- QC processes
- Mechanical repair
- Teamwork and collaboration
- Industrial safety
- Workspace organization
- Assembly and production
- Over the phone communication
Timeline
Mechanic
Contender Bicycles
03.2025 - Current
Mechanic
Jenson USA
04.2024 - 03.2025
Rental Technician
Big Bear Mountain Resort
11.2023 - 02.2024
Sales Rep / Mechanic
Bear Valley Bikes
05.2023 - 10.2023
Sales Rep / Mechanic
Re Cre’s Bike Studio
05.2022 - 09.2022