Luke Dekker
Coronado,CA
Summary
Well rounded and motivated hard worker seeking new opportunities to learn and grow. I have 13 years in the service industry delivering exceptional customer service in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Server: On The Rocks, Frostbite, Smokehouse
Hotel Del Coronado
06.2023 - Current
- Meet and greet guests and assist them with any questions they have about the property, menu knowledge, and deliver above and beyond enjoyable guest experience
- Managed and maintained assigned section of tables
- Assisted other team members when necessary
- Order taking and take out orders via kiosk
Waiter
Costa Azul
03.2020 - Current
- Kept server areas clean and stocked to increase efficiency while working tables under fast paced conditions
- Provide customer service to all customers to ensure their correct order and satisfaction, building relationships
- Organizing and providing quality service to multiple large parties
- Shared knowledge of menu items, enabling customers to make personal decisions based on taste and interest.
- trained new servers on menu knowledge
Waiter
Coronado Cays Yacht Club
01.2016 - 01.2020
- Presented daily food/drink specials to members
- Ran drinks and food
- Checked on guest to ensure satisfaction with food and drinks
- Gave presentation on food platter
- Handled cash/credit card payments
- Placed to go orders over the phone
- Communicated with kitchen regarding food allergies and special requests
- Trained new servers on menu knowledge
Banquet Server
Coronado Cays Yacht Club
05.2013 - 12.2019
- Prepared desired napkin folds before banquet
- Prepared bread and butter
- Tray passed drinks and appetizers
- Took drink orders before and after food service
- Ran out course meals
- Bussed tables and broke down venue after service
Expediter/Bus Boy
Coronado Cays Yacht Club
09.2011 - 01.2016
- Assisted guest with seating and serving water/bread
- Ran food and reset tables
- Restocked condiments as needed
- Built a strong foundation of working in teams
- Occasionally would help wash bar glasses
Education
High School Diploma -
Scripps Ranch High School
San Diego, CA06.2012
Business Administration
Southwestern College
Chula Vista, CASkills
- Always seeking an effective way to manage prioritization
- Memorize food and drink menus
- Diligent and prideful about the quality of work I put in
- Always looking to support the rest of the team
Timeline
Server: On The Rocks, Frostbite, Smokehouse
Hotel Del Coronado
06.2023 - Current
Waiter
Costa Azul
03.2020 - Current
Waiter
Coronado Cays Yacht Club
01.2016 - 01.2020
Banquet Server
Coronado Cays Yacht Club
05.2013 - 12.2019
Expediter/Bus Boy
Coronado Cays Yacht Club
09.2011 - 01.2016
High School Diploma -
Scripps Ranch High School
Business Administration
Southwestern College
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