LUKE DILEO
Nashville,TN
Summary
Results-driven sales and operations leader bringing demonstrated record of progressive growth and accomplishment in the Transportation and Logistics industry. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations.
Overview
10
10
years of professional experience
Work History
Sales Manager
Chariot Logistics Inc
01.2022 - Current
- Returned to Chariot, in first year back saw record company revenue of 67 million.
- Re-activated 20 plus dormant accounts that were previously lost due to service failures by developing a white glove program to ensure customer retention.
- Converted multiple spot market accounts into contracted freight due to service and accurate pricing.
- Generated new contract business in three different modes (Dry Van, Flatbed, and Drayage).
- Managed a sales team, developed and monitored KPIs.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Educated team on market conditions and rate forecasting for pricing opportunities.
- Helped oversee integration of new TMS.
Transportation Broker
Geodis Logistics
02.2020 - 01.2022
- Was first broker hired, immediately started moving internal freight creating profit and eliminating outside competition.
- Worked with Transportation Management Team on multiple projects to phase outside brokerages out and run everything in house.
- Worked with GEODIS and multiple international customers on multi-lane RFPS and projects.
- Working with carrier development oversaw and removed outside brokerages from Geodis's routing guide
- Started with no revenue at start date of 2/17/2020, and personally in 2020 did 720,000 in profit margin, with the addition of 2 other brokers we ended our first year at 14 million in revenue. Can discuss other figures if needed.
- Helped oversee the integration of Velocity transportation into Geodis Capacity Solutions after Geodis purchased the fledging brokerage by educating Velocity on the management requirements of the internal Geodis accounts being routed through brokerage.
- Integral part of TMS (Mercury Gate) integration with Velocity.
Sales Executive
BlueGrace Logistics
06.2019 - 12.2019
- During ramp up period was well over % 100 percent to goal
- Immediately created revenue stream from new and existing business
- Focused on markets where current company did not have much traction, and educated carrier sales and operations on accurate freight rates and capacity in order to generate gross profit in said area.
- Met daily with sales team to discuss strategies, challenges, set goals, and discuss corrective actions when needed
- Met with prospects and presented data analytics to implement enterprise solutions to address the specific needs of individual companies to streamline their transportation process
VP of Operations/Sales Manager
Chariot Logistics Inc
05.2014 - 06.2019
- Second employee hired in May of 2014
- When coming on board began moving 15-20 weekly shipments, upon leaving account activity was around 500 + shipments weekly
- Productivity and margin were completely maximized, company revenue increased % 250 during tenure, with a growth from 1.2 million in the first year to 30 million in 2019.
- Extensive sales experience, used CRM to land accounts via both cold calls and hot leads and then manage them
- Completed RFPs and RFQs from multiple manufactures & distributors
- In booking shipments and acquiring customers developed tremendous phone presence with very effective sales techniques
- Managed much of teams account payable and receivables, and worked with customers to resolve any errors or issues
- Took corrective action in case of accidents and delays to minimize extra expenses, in the process developed extensive problem solving and conflict resolution skills
- Developed comprehensive plans to accomplish company objectives while staying within budget
Education
Bachelor of Arts - History
University of Tennessee
Knoxville, TN2014
Skills
- Extensive B2B and B2C sales experience
- Account management
- Team management
- Domestic truckload analytics
- Sales proposal creation
- Conflict resolution
- Experience with multiple TMS systems
- Supply chain and resource management
- Problem solving
- Budgeting
- Extensive experience with RFPs & RFQs
- Enterprise solutions
- Managed trans
- Rate forecasting
- Extensive freight market knowledge (domestic US)
- Staff training
- CRM software proficiency
Timeline
Sales Manager
Chariot Logistics Inc
01.2022 - Current
Transportation Broker
Geodis Logistics
02.2020 - 01.2022
Sales Executive
BlueGrace Logistics
06.2019 - 12.2019
VP of Operations/Sales Manager
Chariot Logistics Inc
05.2014 - 06.2019
Bachelor of Arts - History
University of Tennessee