Luke Downes
Sarasota,FL
Summary
Dedicated healthcare support professional known for strong documentation and data management skills. Experienced in training new team members and enhancing patient care through effective communication and collaboration.
Overview
5
5
years of professional experience
5
5
Certifications
Work History
Scribe
Global Physician Network
Sarasota, FL
10.2024 - Current
- Documented physician-patient interactions to enhance communication and ensure thorough record-keeping.
- Managed electronic health records to ensure data integrity.
- Assisted healthcare professionals in documenting patient care to support quality treatment and accurate records.
- Reviewed and updated patient charts for regulatory compliance and to maintain data integrity.
- Supported training of new scribes on documentation procedures.
Team Leader
Playa Bowls
Sarasota, Florida
11.2023 - 08.2024
- Trained new employees on proper food handling techniques and procedures.
- Assisted in the preparation of food items according to recipes and menus.
- Engaged with customers to provide friendly and efficient service.
Associate
Jeni's Splendid Ice Creams LLC
Sarasota, Florida
05.2022 - 01.2024
- Delivered customer service to enhance satisfaction.
- Served ice cream while delivering excellent customer service.
- Adhered to food safety regulations for sanitation, food handling, and storage.
Assistant Manager
Meaney's Mini Donuts
Sarasota, Florida
03.2021 - 02.2022
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Assisted in managing daily store operations and inventory control.
- Handled customer inquiries and resolved issues promptly and professionally.
Education
EMT/Firefighter II -
Suncoast Technical College
Sarasota12.2025
Some College (No Degree) - General Education
State College of Florida
BradentonHigh School Diploma -
Sarasota High School
Sarasota06.2021
Skills
- Electronic health records
- Patient documentation
- Team leadership
- Employee training
- Customer service
- Teamwork orientation
Certification
NREMT
Timeline
Scribe
Global Physician Network
10.2024 - Current
Team Leader
Playa Bowls
11.2023 - 08.2024
Associate
Jeni's Splendid Ice Creams LLC
05.2022 - 01.2024
Assistant Manager
Meaney's Mini Donuts
03.2021 - 02.2022
EMT/Firefighter II -
Suncoast Technical College
Some College (No Degree) - General Education
State College of Florida
High School Diploma -
Sarasota High School