LUKE DuBOIS
Minneapolis,MN
Summary
Founder and operations executive with 15+ years of experience leading business strategy, operations, financial oversight, and client experience for a multi-service organization. Proven ability to scale operations, manage budgets, oversee vendors, ensure regulatory compliance, and act as the central decision-maker across all functions. Recognized for strong executive judgment, polished communication, and the ability to align daily execution with long-term vision.
Overview
15
15
years of professional experience
Work History
Founder & Chief Operating Officer
Appearances unLTD
01.2011 - Current
- Founded and led all strategic, operational, and financial aspects of the business, serving as chief executive decision-maker.
- Directed day-to-day operations, resource allocation, scheduling, and workflow optimization to ensure efficiency and profitability.
- Oversaw budgeting, forecasting, expense control, and financial decision-making.
- Led vendor relationships, contract negotiations, and procurement.
- Designed and implemented operational systems supporting service delivery, client experience, and compliance.
- Served as senior representative of the brand, managing high-value client relationships and complex stakeholder interactions.
- Ensured regulatory compliance, risk mitigation, and operational continuity.
- Led project planning and execution across physical space design, branding, and customer experience initiatives.
- Identified growth opportunities and implemented improvements to increase client satisfaction and operational effectiveness.
Director of Design & Client Experience
Appearances unLTD
01.2011 - Current
- Defined and executed creative direction and brand experience across physical and client-facing environments.
- Led end-to-end design projects, including budgeting, vendor coordination, timelines, and delivery.
- Translated client needs into scalable, repeatable service offerings.
- Maintained executive-level communication standards across proposals, documentation, and client correspondence.
Education
Associate of Arts & Sciences - Applied Psychology
Minneapolis Community & Technical College
Diploma - Cosmetology
Regency Beauty Institute
Skills
- Executive Decision-Making & Strategy
- Business Operations & Scaling
- Financial Oversight & Budget Management
- Client & Stakeholder Relations
- Vendor & Contract Management
- Risk Management & Compliance
- Organizational Systems & Process Design
- Executive Communications & Reporting
- Brand & Experience Leadership
- Cross-Functional Oversight
- Strategic thinking
- Entrepreneurial and innovative
- Team leadership
EXECUTIVE PROFILE HIGHLIGHTS
- Founder-led organization with full P&L responsibility
- 15+ years of executive-level operations leadership
- Proven discretion, judgment, and accountability
- Strong written and verbal executive communication
- Comfortable interfacing with owners, investors, vendors, and clients
Timeline
Founder & Chief Operating Officer
Appearances unLTD
01.2011 - Current
Director of Design & Client Experience
Appearances unLTD
01.2011 - Current
Diploma - Cosmetology
Regency Beauty Institute
Associate of Arts & Sciences - Applied Psychology
Minneapolis Community & Technical College