Overview
Work History
Education
Skills
Certification
Timeline
Generic

Luke Dwyer

Manchester,NH

Overview

7
7
years of professional experience
1
1
Certification

Work History

Grocery Clerk

MarketBasket
Bedford, New Hampshire
11.2018 - Current
  • Assisted customers with product selection and answered inquiries.
  • Stocked shelves and organized merchandise to maintain store appearance.
  • Operated cash register, processed transactions, and handled payments.
  • Ensured compliance with food safety standards during product handling.
  • Collaborated with team members to manage inventory levels efficiently.
  • Maintained cleanliness of work areas and equipment throughout shifts.
  • Assisted in training new employees on store policies and procedures.
  • Participated in promotional setups and displayed products effectively.
  • Cleaned shelves and restocked with new inventory when products stock ran low.
  • Stocked shelves, rotated merchandise and ensured product freshness.
  • Utilized knowledge of store layout to direct customers towards desired items quickly.
  • Assisted customers with locating items in the store, answered questions about products and prices.
  • Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
  • Followed instructions to properly arrange merchandise items.
  • Greeted customers as they entered the store, provided friendly customer service and responded to inquiries.
  • Organized backroom storage areas according to company standards for safety and efficiency.
  • Received and unloaded new products upon delivery, checking for damage and order accuracy.
  • Conducted regular inventories to ensure adequate stock levels were maintained at all times.
  • Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
  • Identified and quickly handled spill clean-up.
  • Provided assistance with loading groceries into customer vehicles upon request.
  • Assisted with training new employees on proper operation of cash registers, stocking procedures and customer service protocols.
  • Performed opening and closing duties such as setting up displays, counting money in register drawers and restocking items.
  • Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
  • Answered questions and inquiries per shift regarding products, prices, and availability.
  • Adhered to all safety regulations while operating equipment such as forklifts or pallet jacks.
  • Processed customer orders and payments with POS system or cash register.
  • Stocked shelves with merchandise according to company guidelines.
  • Conducted regular cleaning tasks, including sweeping, mopping, and dusting.
  • Assisted customers with locating items and providing recommendations based on preferences.
  • Unloaded delivery trucks and organized stock room to optimize space and efficiency.
  • Stocked and rotated grocery products on shelves, ensuring freshness and accessibility.
  • Responded to customer inquiries and resolved issues to ensure satisfaction.
  • Operated cash registers, handling cash, credit, and debit transactions accurately.
  • Conducted inventory checks to maintain optimal stock levels and minimize waste.
  • Assisted with bagging groceries and offering carry-out service to customers as needed.
  • Utilized knowledge of store layout to efficiently restock products and assist customers.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Answered phone calls to assist customers with questions and orders.
  • Maintained work area and kept cash drawer organized.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Greeted customers and provided friendly customer service.

Education

HVAC Certificate -

New Hampshire School of Mechanical Trade
Manchester, NH
07-2025

Homeschool Graduate Certificate -

Homeschool
NH
06-2020

Skills

  • HVAC system maintenance
  • Customer service
  • Team collaboration
  • Inventory management
  • Equipment troubleshooting
  • Safety compliance
  • Time management
  • Team contribution
  • Attention to detail
  • Cleanliness and sanitation
  • Customer Service-oriented
  • Assisting customers

Certification

  • HVAC Certificate

Timeline

Grocery Clerk

MarketBasket
11.2018 - Current

HVAC Certificate -

New Hampshire School of Mechanical Trade

Homeschool Graduate Certificate -

Homeschool
Luke Dwyer