Luke Dwyer
Manchester,NH
Overview
7
7
years of professional experience
1
1
Certification
Work History
Grocery Clerk
MarketBasket
Bedford, New Hampshire
11.2018 - Current
- Assisted customers with product selection and answered inquiries.
- Stocked shelves and organized merchandise to maintain store appearance.
- Operated cash register, processed transactions, and handled payments.
- Ensured compliance with food safety standards during product handling.
- Collaborated with team members to manage inventory levels efficiently.
- Maintained cleanliness of work areas and equipment throughout shifts.
- Assisted in training new employees on store policies and procedures.
- Participated in promotional setups and displayed products effectively.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Stocked shelves, rotated merchandise and ensured product freshness.
- Utilized knowledge of store layout to direct customers towards desired items quickly.
- Assisted customers with locating items in the store, answered questions about products and prices.
- Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
- Followed instructions to properly arrange merchandise items.
- Greeted customers as they entered the store, provided friendly customer service and responded to inquiries.
- Organized backroom storage areas according to company standards for safety and efficiency.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Conducted regular inventories to ensure adequate stock levels were maintained at all times.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Identified and quickly handled spill clean-up.
- Provided assistance with loading groceries into customer vehicles upon request.
- Assisted with training new employees on proper operation of cash registers, stocking procedures and customer service protocols.
- Performed opening and closing duties such as setting up displays, counting money in register drawers and restocking items.
- Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
- Answered questions and inquiries per shift regarding products, prices, and availability.
- Adhered to all safety regulations while operating equipment such as forklifts or pallet jacks.
- Processed customer orders and payments with POS system or cash register.
- Stocked shelves with merchandise according to company guidelines.
- Conducted regular cleaning tasks, including sweeping, mopping, and dusting.
- Assisted customers with locating items and providing recommendations based on preferences.
- Unloaded delivery trucks and organized stock room to optimize space and efficiency.
- Stocked and rotated grocery products on shelves, ensuring freshness and accessibility.
- Responded to customer inquiries and resolved issues to ensure satisfaction.
- Operated cash registers, handling cash, credit, and debit transactions accurately.
- Conducted inventory checks to maintain optimal stock levels and minimize waste.
- Assisted with bagging groceries and offering carry-out service to customers as needed.
- Utilized knowledge of store layout to efficiently restock products and assist customers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Answered phone calls to assist customers with questions and orders.
- Maintained work area and kept cash drawer organized.
- Adhered to social distancing protocols and wore mask or face shield.
- Greeted customers and provided friendly customer service.
Education
HVAC Certificate -
New Hampshire School of Mechanical Trade
Manchester, NH07-2025
Homeschool Graduate Certificate -
Homeschool
NH06-2020
Skills
- HVAC system maintenance
- Customer service
- Team collaboration
- Inventory management
- Equipment troubleshooting
- Safety compliance
- Time management
- Team contribution
- Attention to detail
- Cleanliness and sanitation
- Customer Service-oriented
- Assisting customers
Certification
- HVAC Certificate
Timeline
Grocery Clerk
MarketBasket
11.2018 - Current
HVAC Certificate -
New Hampshire School of Mechanical Trade
Homeschool Graduate Certificate -
Homeschool