Luke Eadie
Glen Rock,PA
Summary
Dynamic operations assistant with a proven track record at Eichelberger Performing Arts Center, excelling in workflow optimization and customer support. Demonstrated attention to detail and problem-solving skills as a glazier, ensuring timely installations and high client satisfaction. Committed to maintaining a positive attitude while adhering to policies and procedures.
Overview
11
11
years of professional experience
Work History
Operations Assistant (part Time)
Eichelberger Performing Arts Center
Hanover, PA
10.2023 - Current
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
Glazier
Browns Glass
York, PA
08.2023 - Current
- Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
- Prepped glass for cutting by applying oil to cutting lines, smoothing cut edges through polishing and grinding.
- Conducted precise glass cutting for custom projects, ensuring accurate fit and client expectations were met.
- Improved customer satisfaction with timely installations of glass windows, doors, and mirrors.
- Repaired and installed mirrors, table tops, and mirrored wardrobe doors.
- Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials.
- Identified obstacles and used independent judgment to make decisions and solve problems.
Glazier
Residential Glass & Mirror
Shrewsbury, PA
07.2014 - 12.2022
- Installed IG units in vinyl and wood sashes on-site and in-house.
- Executed screen repairs and storm window fabrication.
- Completed installation of shower door enclosures.
Education
Susquehannock High School
Glen Rock, PASkills
- Workflow optimization
- Policy and procedure adherence
- Positive attitude
- Attention to detail
- Professional and friendly
- Customer support
Timeline
Operations Assistant (part Time)
Eichelberger Performing Arts Center
10.2023 - Current
Glazier
Browns Glass
08.2023 - Current
Glazier
Residential Glass & Mirror
07.2014 - 12.2022
Susquehannock High School