Luke Erdman
Menasha,WI
Summary
Dynamic Production Associate with proven expertise at Alliance Industries, excelling in quality assurance and efficient multitasking. Recognized for consistently meeting production goals while ensuring compliance with industry standards. Adept at packaging and labeling, with a strong commitment to training and supporting team members for enhanced operational success.
Overview
15
15
years of professional experience
Work History
Product Advisor
Best Buy
08.2025 - Current
- Provided personalized product recommendations, enhancing customer satisfaction and driving repeat business.
- Trained new team members on product features and customer engagement techniques, fostering a knowledgeable sales environment.
- Collaborated with cross-functional teams to streamline product displays and improve customer interaction.
- Conducted feedback sessions with customers to gather insights, improving service offerings and product knowledge.
- Identified opportunities for upselling and cross-selling, contributing to increased sales revenue and customer satisfaction.
Production Associate
Alliance Industries
06.2023 - 06.2025
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Used equipment properly to avoid workplace hazards or injuries.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Prepared materials for assembly work to keep workflows running smoothly.
- Checked and wrapped items, placed in boxes and labeled cartons for shipping.
Production Associate II
Plexus Corp.
08.2014 - 03.2023
- Ensured adherence to industry standards, maintaining accurate documentation for compliance audits and certifications.
- Safely operated hand and power tools to complete repetitive tasks.
- Met production targets and tight deadlines by collaborating closely with team members.
- Maintained organized work area by cleaning and removing hazards.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
Cashier
Festival Foods
04.2014 - 08.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier
Walgreens
08.2010 - 02.2014
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Education
Menasha High School
MenashaSkills
- Efficient multitasking
- Packaging and labeling
- Production support
- Computer skills
- Quality assurance
- Assembly line experience
Timeline
Product Advisor
Best Buy
08.2025 - Current
Production Associate
Alliance Industries
06.2023 - 06.2025
Production Associate II
Plexus Corp.
08.2014 - 03.2023
Cashier
Festival Foods
04.2014 - 08.2014
Cashier
Walgreens
08.2010 - 02.2014
Menasha High School