Luke E. Shankle
Summary
Real Estate Professional with 15+ years of experience in various sectors of multi-family & commercial lending/management. Background in Affordable, Conventional (Fannie & Freddie), Seniors. MHC, TEL, Mod-Rehab, Forwards, Co-Op, SBL and Bridge-Loan funding. Management experience in 7+ different housing platforms. Proficient in underperforming deal workouts, complex loan transactions, construction projects, inspections, contractor/legal contract documentation review, financial analysis, loan securitization and process efficiencies. Extensive Managerial experience including property management, commercial lending and overall development of various staff.
Overview
2027
2027
years of professional experience
Work History
Vice President (Team Lead – Centralized Portfolio Management- AM Agency)
Capital One, N.A.
2023 - Current
- Team Leadership (Co-Lead Freddie Mac Platform)
- Oversee the Transfers of Interest, Construction Monitoring groups and asts
- Managing 2 Asset Managers, 6 Senior Credit Analysts and multiple offshore assets.
- Creation & Development of New Platform
- Sole Creator of the CPM team includes development plans, cross-platform training, efficiency recourse planning (Off-shore & On-Shore) and specialty Projects.
- Assistant Vice President/ Vice President (Team Lead – Collateral Risk Team), 1/2025-8/2025
- Team Leadership
- Oversaw the Transfers, Casualty Loss & Construction Monitoring groups.
- Managed 3 Asset Managers and 1 Senior Credit Analyst including bi-weekly team meetings, development plans, and reviews.
- Casualty Loss Streamline Project
- Completed an extensive Audit process that cleared 60% of all Freddie loss records and 41.3% of all Fannie Losses. In addition, closed out 44% of all HL involved defaults.
- Created an extensive training program for Accenture (3rd party vendor) which resulted in almost immediate improvement and their ability to master additional tasks.
- Worked in partnership with our tech group to build out a new Real Insight module.
- Built Process Maps for Workflows/Action Plans
- Identify fields to map old module to the new module
- Built a detailed extensive module eliminating extend data fields for a more user-friendly experience.
- Created extensive training decks & Jobs Aids for FNMA, FRE & Accenture
- Corporate Resource Reduction
- I was able to reduce team resources to reallocate an Asset Manager to backfill an opening on the FRE team due to the efficiency savings created by the Casualty Loss Project.
- Streamlined team members’ job responsibilities to ensure all groups had proper coverage and continued growth of my direct reports.
- Additional Project Involvement
- Co-lead of the AM Tech Committee
- Part of the AM Optimization Group (created by Mike Cerio)
- Presenters for various AM team trainings including Managing Communication, Casualty Loss, and more
- Assistant Vice President (Fannie Mae / Criticized Asset Team), 2023 – 2024
- Consent Experience
- Extensive experience with complex transactions such as parcel releases, Cap Rate Term Reduction and Renewals, collateral expansions, green repair modifications, solar leases, etc.
- Provide managerial review of consents for Jr. AMs and analysts
- Criticized Loans/Watchlist/Maturity Management
- Managed a portfolio of 75+ substandard loans
Senior Real Estate Asset Manager
Community Enterprise Development
2023 - 2023
- Financial Sustainability
- Maintain financial control of 26 properties.
- Weekly Cash flow analysis to ensure the properties are hitting goals.
- Monthly Reforecast Budgets via financial analysis
- Collaboration with City Councils, HUD, Baltimore City, VDHA, Agency lenders and various government agencies
- Real Estate Tax Repeals/Assessments
- Negotiated Vendor/Commercial Space contracts including LOI, RFPs and Renewals.
Senior Asset Manager (Fannie Mae)
Greystone Servicing, LLC
01.2021 - 01.2023
- Collateral Reserve Management
- Managed the release process for 58 loans (over $127M) within a 7-month window
- Completed extensive financial analysis to ensure properties have stabilized post-COVID by reviewing leasing comps, delinquency, rent roll reconciliation and monitor local jurisdiction restrictions.
- Loss Mitigation/Action Plans
- Maintained a 20-25 watchlist loans during my time.
- Monthly reporting, borrower calls, market analysis and worked with lenders to ensure all step were taken to improve the performance of the property and borrower
- Action Plans
- Completed various action plans each year
- Detailed Financial analyzation, market comps, site inspections, borrower/ownership reviews, and property management reviews.
Assistant Vice President (Freddie Mac)
Capital One, N.A.
01.2018 - 01.2021
- Transactions
- Completed over 175+ transactions over a 20-month period
- Extensive experience with complex transactions such as, parcel releases, rental achievements, expansions, various collateral releases and Forbearance requests
- Managerial Experience
- Managed several Asset managers, analysts and interns combined portfolio of $8BN/500+loans
- Complete various reviews (mid-year, and year-end) and developed performance improvement plans for struggling employees
- Criticized Loans/Watchlist/Forbearance
- Monthly Investor Reporting for over 30 loans including detailed updates, and plans of action
- Completed 10+ forbearance requests and 3 forbearance extensions in 2020
- Thorough understanding of processing Special Servicing Transfers
Commercial Asset Manager
Walker & Dunlop
01.2015 - 01.2018
- Property Inspections
- Completed on average 10-15 property inspections per month
- Familiar with the MBA inspection form, 4262 and 4260.
- Completed MBA Inspection Course
- Fannie Mae, Freddie Mac & Freddie Mac CME experience
- Freddie Mac CME Securitization Process: Assisted 750+ loans securitization
- Transactions: PM Changes, Easements, Liens, Replacement Reserve & CR Requests
- Proficient on all Freddie & Fannie Systems: CRT, DMS, Inspection Portal & PRS
- Financial Analysis & Watch Lists Loans
- Completed over 2,000+ Financials Analyses
- Oversee 10+ Watch List Loans (Fannie & Freddie Mac CME)
Property Manager (300-unit)
BH Management Services, LLC
01.2014 - 01.2015
- Experience in Property Acquisition & Unit Renovations
- Interior work orders for each apartment and IPR experience.
- Located contractors to complete property improvements and renovations by sending out RFPs.
- Excellent bookkeeping (Accounts Receivable & Payable)
- Took over property with over $280K in delinquency and bought it down to $10K in 4 months.
Property Manager (200-unit-High-rise)
Bozzuto Management Company
01.2013 - 01.2014
- Experience in multiple mixed use real estate (Commercial & Residential)
- Excellent bookkeeping (Accounts Receivable & Payable)
- Collected over $375K each month in rental income.
- Multiple months of 0% delinquency, while never being higher 0.1% in any chosen month.
- Emergency Management
- Flood Recovery (effected 100 units fully restored in less than 6 days)
- A/C Recovery (effected 71 units fully restored in less than 2 days)
- Negotiations
- Request for Proposal (RFP) experience, which created surpluses for the 2013 & 2014 Budget.
Education
Bachelor of Science - Business Management
Frostburg State University
Frostburg, MD05-2011
Skills
- Proficient in Microsoft Office, Google Systems, CoStar, Midland Enterprise, Salesforce, Strategy Systems, Real Insight, Master Servicer sites and all Fannie/Freddie sites/systems
- MBA Inspection Certified
- In-Process of obtaining Tax Credit Specialist (TCS) & CCIM certifications
Timeline
Senior Asset Manager (Fannie Mae)
Greystone Servicing, LLC
01.2021 - 01.2023
Assistant Vice President (Freddie Mac)
Capital One, N.A.
01.2018 - 01.2021
Commercial Asset Manager
Walker & Dunlop
01.2015 - 01.2018
Property Manager (300-unit)
BH Management Services, LLC
01.2014 - 01.2015
Property Manager (200-unit-High-rise)
Bozzuto Management Company
01.2013 - 01.2014
Vice President (Team Lead – Centralized Portfolio Management- AM Agency)
Capital One, N.A.
2023 - Current
Senior Real Estate Asset Manager
Community Enterprise Development
2023 - 2023
Bachelor of Science - Business Management
Frostburg State University