LUKE GAYLOR
Summary
Passionate sales professional and operations manager with over 13 years of experience driving success in high-volume environments across housing, food service, and retail sectors. Expertise in operations and staff management, sales leadership, and project oversight has consistently resulted in exceeding performance goals and perfecting customer satisfaction. Proven ability to foster team collaboration while developing and maintaining relationships with vendors and customers. Committed to delivering exceptional service while ensuring organizational efficiency and operational excellence.
Overview
14
14
years of professional experience
Work History
Media Sales Consultant
Valpak-Clipp
Tulsa, OK
09.2025 - Current
- Developed tailored advertising solutions for diverse client needs.
- Conducted market research to identify emerging trends and opportunities.
- Collaborated with clients to create effective marketing strategies.
- Managed client accounts, ensuring satisfaction and retention.
- Presented product offerings through engaging sales pitches and presentations.
- Coordinated with creative teams to produce compelling ad content.
- Built strong relationships with clients through regular follow-ups and communications.
- Performed detailed reporting on campaign performance metrics including reach, impressions and ROI.
- Identified potential cross-sell opportunities within existing client base.
- Negotiated contracts with clients to maximize profitability while meeting customer needs.
Homes Sales Consultant
Oakwood Homes
Tulsa
07.2020 - 04.2025
- Supported daily operations at high-volume home sales center, coordinating sales activities and enhancing customer service.
- Generated over $1.2 million in gross profit and consistently exceeded sales goals, ranking in top 100 regionally for five consecutive years.
- Oversaw contractor communication and project timelines, ensuring efficient site preparation and timely deliveries.
- Managed full-cycle loan processing, preparing comprehensive loan packages for various loan types including FHA and VA.
- Designed and executed local marketing campaigns, using social media to boost visibility and lead generation.
Shift Manager
RibCrib BBQ & Grill
Tulsa
02.2017 - 04.2020
- Led front-of-house and kitchen teams of 15+ in fast-paced restaurant, ensuring exceptional service quality.
- Managed scheduling, shift supervision, and employee development to enhance operational goals and reduce turnover.
- Oversaw inventory control, cash handling, and financial reporting, including daily reconciliations and P&L analysis.
- Implemented cost-saving strategies, maintaining service quality while reducing expenses.
- Enhanced customer engagement through bar marketing campaigns and managed catering logistics for client satisfaction.
Multi-Role Restaurant Team Lead
Lone Star Steakhouse
Broken Arrow
10.2011 - 01.2017
- Led multi-faceted roles such as server, bartender, line cook, and inventory support, driving operational excellence.
- Onboarded and trained new employees, enhancing team performance and service quality.
- Ensured efficiency and quality assurance during peak hours, elevating guest satisfaction.
- Developed innovative strategies for inventory management and vendor relationships, optimizing resource allocation.
- Cultivated a collaborative team environment, resulting in improved service delivery and operational continuity.
Education
High School Diploma -
Broken Arrow High School
Broken ArrowSkills
- Operations & Staff Management
- Sales Leadership & Strategy
- Project & Contractor Oversight
- Customer Satisfaction & Retention
- Cross-Functional Team Leadership
- Inventory & Vendor Management
- Financial Reporting & Budgeting
- Marketing Strategy & Lead Generation
- Team Training & Development
- CRM & Workflow Optimization
- Account management
- Advertising solutions
- Customer relationship management
- Creative brainstorming
- Contract negotiation
- Full-cycle sales process
- Adaptability
Timeline
Media Sales Consultant
Valpak-Clipp
09.2025 - Current
Homes Sales Consultant
Oakwood Homes
07.2020 - 04.2025
Shift Manager
RibCrib BBQ & Grill
02.2017 - 04.2020
Multi-Role Restaurant Team Lead
Lone Star Steakhouse
10.2011 - 01.2017
High School Diploma -
Broken Arrow High School