Summary
Overview
Work History
Education
Skills
Relevant Course Work
Timeline
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Luke G. Lagos

Amesbury

Summary

Experienced with overseeing multiple properties, ensuring efficient operations and tenant satisfaction. Utilizes effective communication and organizational skills to manage maintenance, leasing, and financial tasks. Track record of resolving conflicts and maintaining high occupancy rates.

Overview

8
8
years of professional experience

Work History

Central Vacuum Installer, Service Technician

Galaxie Central Vacuum Systems
10.2024 - Current
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.

Property Manager

DeRosa Properties
05.2019 - 10.2024
  • Construction, carpentry, drywall, minor plumbing and electrical.
  • Supervised maintenance of over 150 rental units. (Employee assignment of snow removal, trash pickup, move-out turnovers, and landscaping).
  • Negotiation of potential tenants and leases, as well as the enforcement of rental contracts.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.

Facilities Management Generalist

Department of Public Works, City of Amesbury
01.2017 - 01.2018
  • Remodeling, refinishing, and maintaining public buildings.
  • Ability to solve and complete both electrical and plumbing issues.
  • Maintaining green areas, gardens, and flower beds of public buildings.
  • Developed strong customer relationships through attentive listening and prompt resolution of concerns.
  • Kept work areas clean and neat to promote efficient operations.

Education

Bachelor of Liberal Arts - English Education

University of Massachusetts Lowell
Lowell, MA
05-2022

Skills

  • Attention to detail
  • Time management
  • Positive attitude
  • Power tool operation
  • Following safety practices
  • Customer satisfaction
  • Troubleshooting and testing
  • Worksite preparation
  • Worksite safety and maintenance
  • Hand-eye coordination
  • Blueprint reading
  • Electrical wiring

Relevant Course Work

  • Real Estate Law
  • Real Estate License - May 2024

Timeline

Central Vacuum Installer, Service Technician

Galaxie Central Vacuum Systems
10.2024 - Current

Property Manager

DeRosa Properties
05.2019 - 10.2024

Facilities Management Generalist

Department of Public Works, City of Amesbury
01.2017 - 01.2018

Bachelor of Liberal Arts - English Education

University of Massachusetts Lowell

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Luke G. Lagos