Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Luke Grady

Roanoke

Summary

Dynamic sales leader with a proven track record at Ryder, driving operational excellence and team growth. Expert in sales strategy and data analysis, I successfully led initiatives that increased monthly profits over $1 million. Adept at fostering customer relationships and implementing tech improvements to enhance productivity and service quality.

Overview

13
13
years of professional experience

Work History

Group Transportation Manager

Ryder
Fort Worth
01.2023 - Current
  • Coached and managed between 8 to 20 reps in both a cradle-to-grave, split model, and full operations-focused roles.
  • Led a number of tech and operational changes with our internal TMS, Salesforce, Power BI, and a number of other systems to ensure our team was operating with the highest levels of customer service and productivity.
  • Grew the team to handle over $1 million of monthly profit across automotive, retail, CPG, and a number of other verticals.

Sales Manager / Director of Sales

Airspace
Dallas
03.2021 - 09.2022
  • Worked closely with Rev Ops, Operations, and Customer Success teams within Airspace to drive sales processes and growth, which, in turn, led to a more than doubling of monthly revenue during my time at Airspace.
  • Worked both on executive presentations on sales performance, efforts, and initiatives, as well as ground-level work on lead generation, sales demo quality, and overall sales process with the team.
  • Worked collaboratively across a number of initiatives to improve margin, ramp, customer acquisition, and customer experience.
  • Built a training program with the team within an LMS to ensure the successful onboarding of new reps, as well as ongoing training and assistance for all incoming reps.

Sales Manager

Velocity Transport
Plano
09.2019 - 01.2021
  • I ran a team of experienced and inexperienced sales reps, and helped them grow their books of business through cold calling, emailing, client retention/expansion, and operational efficiencies.
  • Grew the team from $1.76 million Gross Revenue in 2019 to over $9.14 million monthly in 2020.
  • Worked cooperatively and effectively with accounting, carrier sales, and all other parties to grow the business

Account Executive III

Qualtrics
Plano
09.2018 - 08.2019
  • Billed over $80k for both upgrades and new logos.
  • Consistently hit metrics around effort, including mining, progressing meetings, and calls.
  • Worked with current clients and potential clients to identify needs, run product demos, and make sure there initiatives were met through our technology

Account Manager/Sales Manager/Corporate Trainer

Echo Global Logistics
Dallas
12.2012 - 09.2018
  • Grew my book from $168,000 revenue in 2013 to $794,000 in 2014.
  • Closed more new business accounts than anyone else in the Dallas branch in 2014 and have brought over 100 new clients to Echo.
  • Managed a team between 15-23 reps and helped with sales calls, client visits, client retention, and team growth
  • Team made it to the playoffs in a year-long Sales competition (8 of 46 teams) that was based on rep growth, new business, returning business growth, and Contract business submissions.
  • Traveled to aid other branches in their growth by offering sales training to new hires and experienced reps alike.

Education

BBA - Marketing + Sociology

University of North Texas
Denton, TX
12-2011

Skills

  • Sales Strategy
  • Team leadership
  • Data analysis
  • Tech Improvements Initiatives
  • Project management
  • Customer relationship management
  • Operational Process Improvement
  • Systems Process Improvement

Affiliations

  • Soccer Coach
  • Purple Belt in Jiu-Jitsu
  • 4x Office Ping Pong Champion
  • Active Soccer and Basketball Player
  • Blog Owner

Accomplishments

  • Team Leadership Award at Airspace
  • Carry the Load Together Award
  • 2014 Most New Business Accounts

References

References available upon request.

Timeline

Group Transportation Manager

Ryder
01.2023 - Current

Sales Manager / Director of Sales

Airspace
03.2021 - 09.2022

Sales Manager

Velocity Transport
09.2019 - 01.2021

Account Executive III

Qualtrics
09.2018 - 08.2019

Account Manager/Sales Manager/Corporate Trainer

Echo Global Logistics
12.2012 - 09.2018

BBA - Marketing + Sociology

University of North Texas

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