Luke Hobbs
Spokane,WA
Summary
Driven Data Scientist ready to thrive in demanding digital intelligence processing environments. Well-informed on latest machine learning advancements. Ready to combine tireless hunger for new skills with desire to exploit cutting-edge data science technology.
Overview
5
5
years of professional experience
Work History
Manager
Transmotion Inc
10.2022 - 09.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Customer Service Representative
EMBCO
10.2020 - 10.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Named 2021's Employee Partner of the Year for outstanding customer satisfaction and work ethic.
Preload Supervisor
UPS
01.2019 - 06.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced team performance by conducting regular training sessions, setting clear expectations, and providing constructive feedback.
Education
Certificate of Recognition - Data Science
Coding Dojo Coding Bootcamp
1575 Garden Of The Gods Road, Suite 100 Colorado S03.2024
BBA - Business Administration
Middle Tennessee State University
1301 East Main Street, Murfreesboro, TN05.2018
High School Diploma -
Franklin Road Christian School
3124 Franklin Rd, Murfreesboro, TN 3712805.2014
Skills
- Python Programming
- Machine Learning
- SQL Databases
- Statistical Analysis
- Scikit-Learn
- Natural Language Processing
- Neural Networks
- Feature Engineering
- Verbal and written communication
- Customer Service
- MS Office
Hobbies
- Creative Writing
- Cooking
- Mountaineering
- Running & Biking
- Language Learning
Timeline
Manager
Transmotion Inc
10.2022 - 09.2023
Customer Service Representative
EMBCO
10.2020 - 10.2022
Preload Supervisor
UPS
01.2019 - 06.2020
Certificate of Recognition - Data Science
Coding Dojo Coding Bootcamp
BBA - Business Administration
Middle Tennessee State University
High School Diploma -
Franklin Road Christian School