Luke Howard

Todd Howard Construction

01.2016 - Current

Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Established foundational processes for business operations.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
Improved team productivity by introducing innovative project management tools and techniques.
Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.