Dynamic and dedicated professional with a strong background in mental health care. Proven ability to enhance resident satisfaction through tailored support and effective teamwork. Skilled in time management and active listening, committed to delivering high-quality care and fostering positive relationships in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
MHT
Carl Albert Mental Health and Substance Abuse
11.2015 - 08.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Learned and adapted quickly to new technology and software applications.
Demonstrated strong organizational and time management skills while managing multiple projects.
Resident Care Specialist
Billings Assisted Living
Billings, OK
06.2015 - 10.2015
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Developed strong rapport with healthcare providers such as physicians or therapists for seamless coordination of care delivery across disciplines.
Engaged residents in stimulating recreational activities that promoted cognitive function, physical well-being, social interaction, creativity, and enjoyment.
Improved resident satisfaction with daily living activities by offering tailored support and assistance.
Ensured consistent delivery of high-quality care by adhering to company policies, procedures, standards, regulations, and code of ethics.
Assisted residents in maintaining independence through individualized care plans and adaptive techniques.