Luke Jacobson

Exhibited strong communication abilities while effectively leading as Kitchen Manager. Used problem-solving to eliminate issues and creative thinking to introduce new perspectives and ideas to the team. Took the responsibility of making and preparing most food, and decreased customer wait time by 20%. Enhanced team communication with customers to increase Google reviews by 30%.

Cooked all food during the day for the restaurant. Trained and managed multiple employees on how to cook and prepare a variety of food items. The team used my training and guidance to help me cut customer wait times in half. Lead the charge in customer satisfaction, and ended up growing the Google rating from a 3.4 to a 4.5 in my time at the restaurant.

As my first job, table bussing taught me the skills of how to work hard, how to be a part of a team, and how to use critical thinking to solve problems. With proper training, I soon became the fastest table busser at the restaurant. Eventually, I was able to decrease table wait times by over 30%, and soon after, I began training other bussers on how to be more efficient.