Luke Johnston
Fort Worth,TX
Summary
Developed practical problem-solving and technical skills in hands-on, service-oriented environment. Demonstrates proficiency in equipment handling, troubleshooting, and maintaining complex systems. Seeking to leverage these transferable skills to transition into new field and contribute to dynamic team. Personable and reliable with strong aptitude for troubleshooting and problem-solving in various environments. Knowledge of plumbing systems and tools, coupled with skills in manual dexterity and physical stamina, ensures efficient and effective task completion. Dedicated to providing exceptional service that maintains and improves community infrastructure.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Utility Technician
City Of Irving Water Utilities
11.2023 - Current
- Maintained a safe working environment for staff members through adherence to workplace safety protocols during all tasks related to utilities management.
- Repair sewer and water systems throughout the city.
- Resolved emergency situations quickly and efficiently to minimize property damage for customers and water loss for the city.
- Maintained clean worksites throughout projects by removing debris, setting up traffic control, and keeping tools organized.
- cleaned up jobsite after completing a job and repairing damaged landscaping.
- Reduced blockages and overflows by promptly addressing reported issues and conducting thorough investigations.
- Maintained accurate records of work performed, materials used, and time spent on tasks, contributing to efficient resource allocation.
- Improved sewer performance by cleaning and clearing debris from lines using specialized tools and equipment.
- Maintained and cleaned equipment after each job and inspected.
- Operated range of heavy equipment on regular basis.
Modern Fit Menswear
Key Carrier
02.2023 - 09.2023
- Utilized pos system to process sales returns and online orders and gift card activations
- Stock merchandise, and maintain clean and well merchandised store
- Open and closed store and activated alarm systems
- Point person monday through friday for week day sales
- Enhanced the in-store experience for customers by maintaining an organized and visually appealing environment.
Merchandise Coordinator
HomeGoods
10.2022 - 01.2023
- Merchandise decisions to drive profitable sales
- Maintain tidy and organized store environment to comply with cleanliness standards
- Assembled furniture correctly according to specifications and trained others on the process
- Supervised daily operations on the sales floor, ensuring smooth customer interactions and prompt issue resolution.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Collaborated with store managers to optimize product placement and enhance customer experience.
Production Lead/Inventory Specialist
Staples
08.2021 - 04.2022
- Maintained a clean and safe work environment
- Trained and lead inventory team
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained inventory of store, unloaded truck and stocked shelves
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed multiple printing projects simultaneously while adhering to strict deadlines without compromising quality standards.
Sales Floor Associate
HomeGoods
09.2020 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
Summer Camp Counselor/Area Director
BSA
06.2017 - 07.2020
- Developed staff to follow camp policies and procedures, maintaining camp and teaching students
- Maintained a clean camp environment for students and staff
- Created lessons plans
- Led groups of children safely through variety of camp activities.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
- Implemented safety protocols during recreational activities, reducing the risk of injuries among campers.
- Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers and staff to appreciate and value differences.
Education
High School Diploma -
Texas Connections Academy
Houston, TX05-2021
Skills
- Hand tools expertise
- Site assessment
- Confined space entry
- Customer service
- Safety measures and policies
- Equipment maintenance
- Problem-solving
- Time management
- Sewer repair
- Basic computer skills
- Commercial driving
- Basic electrical knowledge
Accomplishments
One of my biggest accomplishments is becoming an Eagle Scout.
I also went through the National Youth Leadership Training (NYLT)program
Certification
- Water Operator class D license from TCEQ.
- TxDOT Work Zone Traffic Control/Qualified Flagger from University of Texas Arlington
- Commercials Drivers License
- First Aid/CPR/AED Certification From American Red Cross or American Heart Association. - recertification needed
- Youth Protection Training from BSA - recertification needed
- ServSafe Food Handlers license from ServSafe - recertification needed
Timeline
Utility Technician
City Of Irving Water Utilities
11.2023 - Current
Modern Fit Menswear
Key Carrier
02.2023 - 09.2023
Merchandise Coordinator
HomeGoods
10.2022 - 01.2023
Production Lead/Inventory Specialist
Staples
08.2021 - 04.2022
Sales Floor Associate
HomeGoods
09.2020 - 06.2021
Summer Camp Counselor/Area Director
BSA
06.2017 - 07.2020
- Water Operator class D license from TCEQ.
- TxDOT Work Zone Traffic Control/Qualified Flagger from University of Texas Arlington
- Commercials Drivers License
- First Aid/CPR/AED Certification From American Red Cross or American Heart Association. - recertification needed
- Youth Protection Training from BSA - recertification needed
- ServSafe Food Handlers license from ServSafe - recertification needed
High School Diploma -
Texas Connections Academy
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