Luke Jones
Jackson,GA
Summary
Quality-driven production leader with success in organizing workflows and coordinating resources to meet challenging goals. Industrious professional and resourceful problem-solver with persistent approach to tackling operational concerns. Good decision-making and team-building abilities with open and clear communication style.
Overview
6
6
years of professional experience
Work History
Production Manager
Gerber Collision & Glass
Morrow, GA
05.2023 - Current
- Responsible for running and pushing production throughout the shop,setting up sublet vendors, final quality control inspection of every repair, updating repair plans, adjusting estimates, and handling and solving customer warranty issues
- Achieved record-breaking monthly sales of $715,000, driving our shop to its highest performing month ever.
- Monitored inventory levels and placed timely shop material orders
Production Manager Assistant
Gerber Collision & Glass
Morrow, GA
04.2022 - 05.2023
- Worked closely with the current production manager to gain knowledge of their responsibilities and troubleshooting techniques.
- Accomplished weekly assignments provided by current management.
- Established strong partnerships with sublet vendors to optimize efficiency and minimize costs
Estimator
Gerber Collision & Glass
Morrow, GA
08.2021 - 04.2022
- My responsibility was to check in the vehicle, address the customer , go over damages and concerns with the customer
- Once this process was completed I went over the torn down vehicle with the technician, accessed the damage and ordered the required parts while also communicating with the specific insurance partners and the customer about the ongoing repairs and once the vehicle was completed closing the file and doing a final walk around with the customer
Technician
A-1 Fence
Rock Hill, SC
07.2018 - 03.2021
- Responsible for installing fences and gates from beginning to end
- Starting with measuring job sites, grading or clearing out property, installing and programming equipment, and lastly, showing customers how to use gates and fences properly
Education
High School Diploma -
Union Grove High School
05.2018
Skills
- Self motivated
- Ability to prioritize tasks
- Customer service oriented
- Leadership
- Ability to problem solve
- Multitasking under pressure
- Customer Relationship Building
- Inventory Management
Timeline
Production Manager
Gerber Collision & Glass
05.2023 - Current
Production Manager Assistant
Gerber Collision & Glass
04.2022 - 05.2023
Estimator
Gerber Collision & Glass
08.2021 - 04.2022
Technician
A-1 Fence
07.2018 - 03.2021
High School Diploma -
Union Grove High School
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