Luke Kang
La Crescenta,CA
Summary
Dynamic professional with a proven track record at Bophago Café, excelling in customer service and team collaboration. Skilled in RStudio and workflow optimization, I effectively managed customer orders while ensuring a seamless dining experience. My attention to detail and proficiency in Korean enhance communication and service quality, driving customer satisfaction.
Overview
1
1
year of professional experience
Work History
Server | Cashier | Barista
Bophago Café
La Crescenta & Northridge, CA
12.2022 - 01.2024
- Delivered exceptional customer service in fast-paced, team-oriented settings.
- Maintained cleanliness and organization of dining and service areas.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Took and processed customer orders accurately and efficiently.
Education
B.A. - Art History
University of California, Davis
Davis, CA, USASkills
- RStudio
- Customer service
- Team collaboration
- Market research
- Workflow optimization
- Time management
- Attention to detail
- Foreign language proficiency (Korean)
- Microsoft Office Suite
- Excel
- Adobe Creative Cloud
- ARGUS proficiency
Skills Certifications
Korean, Fluent (spoken and written), RStudio, Microsoft Office Suite (VBA), Excel, Adobe Creative Cloud, Basic proficiency in ARGUS (Commercial Real Estate Asset Management)
Leadership Experience
- Zeta Psi Fraternity, Philanthropy Chair, 09/01/21, 01/31/22, Directed fundraising activities, raising $3,065 for 'Charity: Water,' funding clean water initiatives globally., Supported the Good Neighbors Project, enabling rural Nicaraguan villages to become economically self-sufficient by establishing chicken coops.
Timeline
Server | Cashier | Barista
Bophago Café
12.2022 - 01.2024
B.A. - Art History
University of California, Davis
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