Luke Kenney

I created a safe environment of the pool I worked with, Engaged with patrons and assured their needs were met. Also assured that my workers were performing to the best of their abilities and keep sure that no patrons were harmed or in danger.

• Reduced response times to emergencies with regular drills and performance evaluations.
• Led staff meetings to discuss updates on policies, best practices, and ongoing training opportunities for lifeguards.
• Tested and maintained water quality with periodic sampling.
• Conducted thorough investigations into incidents, providing recommendations for improved safety measures.
• Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.

• Cleaned counters, machines, utensils, and seating areas daily.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Controlled line and crowd with quick, efficient service.

In charge of daily operations, Created schedules, and manged my workers so they performed to the best of their abilities.

• Streamlined inventory management for reduced waste and improved profitability.
• Oversaw the implementation of a cash handling system that streamlined financial transactions while reducing discrepancies significantly.
• Coordinated special events promotions, leading to increased foot traffic and revenue generation during targeted periods.
• Optimized staff scheduling to ensure adequate coverage during peak hours without incurring unnecessary labor costs.
• Coordinated concession team, food preparation, and storeroom operations.