Luke Kisselback
Woodbury
Summary
A strategic and analytical professional with experience solving problems, cooperating with field and office management, and working in various areas of the construction industry. I have completed rigorous, hands-on certification programs in project management and data analytics and always seek to further my knowledge. With my skill set and experience, I aim to be an effective asset in taking on new projects and producing positive results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Construction Quality Representative
NVR Inc
04.2024 - Current
- Collaborated with cross-functional teams for timely resolution of quality issues, increasing customer satisfaction.
- Streamlined quality control processes by identifying redundancies and optimizing workflow.
- Enhanced overall efficiency with thorough root cause analysis and implementing corrective actions.
- Served as liaison between customers and internal teams, addressing concerns promptly and professionally.
- Recommended architectural improvements, design solutions, and integration solutions.
Installation Operations Manager
Vision Solar
11.2022 - 11.2023
- Oversee the progression of every project in the company from the scheduling of the project to the turn-on of the system
- Manage the Scheduling department and help find the best installations to fill each market's daily calendar of over 20 projects
- Ensure each project gets completed in a timely manner, averaging at least 15 projects completed in one day per day
- Manage the Service department, analyzing any post-installation work that requires a site visit, planning the best and most cost-efficient way to tackle the service, and schedule as little as 10 service visits per day
- Spearhead the Quality Control department by prioritizing tasks and delegating work effectively, resulting in the inspection pass rate improving by more than 40% and finance partner approval rate increasing by more than 20% since my start at the company
Quality Data Analyst
Vision Solar
03.2022 - 11.2022
- Meet with stakeholders to gather all information required to start my research
- Create reports and gather data from those reports regarding the information the stakeholders need
- Compile and organize data to get a better understanding of the overall dataset
- Create dashboards containing multiple helpful reports relating to the stakeholders needs
- Present the data gathered in a visually appealing way in order for stakeholders to get a good understanding of the data I gathered and to be able to use the data to make decisions going forward
Quality Control Supervisor
Vision Solar
09.2020 - 03.2022
- Communicate with the field technicians and review installations and field services for purposes of inspections, submission to finance partners and overall quality assurance
- Input data and communicate with the other departments about the progression of the installation phase of each project
- Create and modify the templates for the field team to fill out and submit to the Quality Control team in collaboration with finance partners
- Establish the standard operating procedure for the department and train each new hire
Electrician Apprentice
IBEW Local 98
10.2016 - 08.2020
- Install electrical components, fixtures, panels, motors, etc
- Review blueprints and electrical diagrams to perform project to specifications
- Work in large teams as well as doing assignments by myself
- Diagnose and address system functionality and safety issues
Education
High School Diploma -
Germantown Academy
IBEW Local 98 Apprentice Training
Skills
- Construction
- Quality Control
- Data Analytics
- Blueprints
- Scheduling
- Effective Stakeholder / Client Communication
Certification
- OSHA 30
- Google Project Management - Google, Coursera
- Data Analytics Specialization - IBM, Coursera
- Construction Project Management - Columbia University, Coursera
Timeline
Construction Quality Representative
NVR Inc
04.2024 - Current
Installation Operations Manager
Vision Solar
11.2022 - 11.2023
Quality Data Analyst
Vision Solar
03.2022 - 11.2022
Quality Control Supervisor
Vision Solar
09.2020 - 03.2022
Electrician Apprentice
IBEW Local 98
10.2016 - 08.2020
High School Diploma -
Germantown Academy
IBEW Local 98 Apprentice Training
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