I have a Bachelor of Business Administration in Computer and Information Systems Security/Information Assurance from Texas A&M University-Kingsville, which has given me a solid foundation in the principles and practices of cybersecurity. I have applied my knowledge and skills to run projects, such as upgrading the company's servers and systems, and to troubleshoot and solve many computer issues, ranging from network connectivity to malware removal. My core competencies include Microsoft Office, customer service, and troubleshooting. I am always eager to learn new technologies and tools, and to contribute to the company's IT goals and vision.
Technical issue analysis
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