Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luke Krause

STEUBENVILLE,OH

Summary

Diligent meter servicer with strong background in servicing and maintenance roles. Proven track record of ensuring equipment functionality and reliability. Demonstrated effective problem-solving skills and keen eye for detail.

Overview

9
9
years of professional experience

Work History

Meter Servicer

Aep Ohio
01.2024 - Current
  • Able to reconnect and disconnect meters.
  • Able to read meter cycles efficiently and on time.
  • Able to test three phase meters with magnet to make sure all three phases are in check.
  • Able to change out an AMR meter into an AMI meter with jumpers safely.
  • I always knock on the customers door before working an order on their residence or business for safety.
  • Increased team productivity with effective communication and collaboration strategies.
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Followed safety protocols while working, avoiding accidents and injuries.
  • Checked tools and equipment to prevent accidents and injuries.

Contractor

Gridone Solutions
06.2021 - Current

I at first was partly in charge of disconnecting electric meters at residential and company properties that didn't pay their bill. I also reconnected meters once the bill had been paid. Recently I've been changing out electric meters that the previous contractors couldn't access.

Warehouse Worker

Davis Distribution
06.2020 - 06.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Consistently lifted materials weighing as much as 90 pounds.

ClickList Clerk

Kroger
11.2020 - 03.2021
  • Pulled items from shelves based on number, size, color, quantity and quality requirements.
  • Followed sheets to pull out correct items and correct quantities of merchandise.
  • Picked and packed order items.

Apprentice Electrician

ARM Rides
12.2019 - 03.2020
  • Pulled wire through conduits and through holes in walls and floors.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Followed all safety procedures and guidelines to promote safety while working on electrical systems.
  • Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement, or repair.

Janitor

Eastern Gateway Community College
10.2019 - 12.2019
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.

Shift Manager

Dunkin' Donuts
06.2018 - 10.2019
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained and mentored new employees to maximize team performance.
  • Excelled in every store position and regularly backed up front-line staff.

Shift Lead

Taco Bell
11.2016 - 06.2018
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.

Lawn Care Worker

Wells Township
04.2016 - 10.2016
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Performed planting, watering, mulching, and edging of lawns.
  • Operated landscaping equipment with focus on safety and machine longevity.

Education

Associate of Applied Science -

Eastern Gateway Community College
Steubenville, OH
01-2023

Skills

  • Customer service
  • Goal-oriented mindset
  • Client relationship building
  • Complaint handling
  • Conflict resolution
  • Escalation management
  • Strong work ethic
  • Listening skills
  • Excellent communication
  • Team collaboration

Timeline

Meter Servicer

Aep Ohio
01.2024 - Current

Contractor

Gridone Solutions
06.2021 - Current

ClickList Clerk

Kroger
11.2020 - 03.2021

Warehouse Worker

Davis Distribution
06.2020 - 06.2021

Apprentice Electrician

ARM Rides
12.2019 - 03.2020

Janitor

Eastern Gateway Community College
10.2019 - 12.2019

Shift Manager

Dunkin' Donuts
06.2018 - 10.2019

Shift Lead

Taco Bell
11.2016 - 06.2018

Lawn Care Worker

Wells Township
04.2016 - 10.2016

Associate of Applied Science -

Eastern Gateway Community College
Luke Krause