Luke Lawley
Carlisle,PA
Summary
Experienced server and bartender with a strong track record in guest service, order accuracy, and calm multitasking in busy dining rooms. Known for attention to detail, teamwork, and smooth service.
Overview
2
2
Certifications
10
10
years of professional experience
Work History
Server
arrogas
Harrisburg, Pennsylvania
07.2017 - 02.2021
- Took food and drink orders using point-of-sale system.
- Delivered meals and beverages to tables with careful timing.
- Answered menu questions and explained specials to guests.
- Refilled drinks and checked guest satisfaction throughout service.
- Maintained clean tables and organized dining areas for Aragos.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server/Bartender
Grill 22
Harrisburg, Pennsylvania
03.2015 - 07.2017
- Served Grill 22 guests with attentive dining room and bar service.
- Delivered food and drinks promptly to tables and bar guests.
- Coordinated with kitchen staff and bartenders on order timing.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
Server
Macaroni Grill
Harrisburg, Pennsylvania
05.2011 - 01.2014
- Answered menu questions and explained specials to guests.
- Coordinated with kitchen staff on order changes and allergies.
- Maintained clean tables and organized dining areas for Aragos.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
Some College (No Degree) - Art History / English Lit
Columbia University
New York, NYSkills
- POS operation
- Order entry
- Cash handling
- Menu knowledge
- Table service
- Food service coordination
- Conflict resolution
- Team collaboration
- Guest engagement
- Professional appearance
- Hospitality service expertise
Certification
safe serve
Timeline
Server
arrogas
07.2017 - 02.2021
Server/Bartender
Grill 22
03.2015 - 07.2017
Server
Macaroni Grill
05.2011 - 01.2014
Some College (No Degree) - Art History / English Lit
Columbia University