Luke Legate
Hoover,AL
Summary
Skilled multitasker with superior work ethic, problem-solving and organizational skills. Willing to take on any task to help reach goals, increase brand awareness, and ensure customer satisfaction. Reliable and dedicated team player with a hardworking and resourceful approach.
Overview
8
8
years of professional experience
Work History
Automotive Detailer
Roberto's Auto Detailing
03.2022 - Current
- Improved customer satisfaction by providing thorough interior and exterior detailing services to 3+ vehicles a day
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Scheduled mobile detailing appointments and informed customers on all potential services
- Expanded professional knowledge through continuous training on industry trends, techniques, and best practices in automotive detailing.
- Managed our business' mobile detailing services and build rapport with new and long-standing clients.
- Boosted revenue by upselling additional services to new and potential customers based on individual vehicle needs.
Pharmacy Technician
Publix Pharmacy
Helena, United States
03.2018 - 03.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled 200+ prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients.
Sales Associate
Elite Nutrition
Vestavia, AL
01.2017 - 03.2018
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales by offering advice on purchases and promoting additional products.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Education
Bachelor of Science - Marketing
University of Alabama At Birmingham
Birmingham, AL12.2021
Skills
- Critical Thinking
- Time Management
- Judgment and Decision-Making
- Microsoft Excel
- Customer Service
- Data Visualization
- Tableau
- Detail-Oriented
- Marketing Analytics
Timeline
Automotive Detailer
Roberto's Auto Detailing
03.2022 - Current
Pharmacy Technician
Publix Pharmacy
03.2018 - 03.2023
Sales Associate
Elite Nutrition
01.2017 - 03.2018
Bachelor of Science - Marketing
University of Alabama At Birmingham
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