Luke Lombana
Newark,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Police Officer/Trainee
Vallejo Police Department
03.2023 - 01.2024
- Enhanced public safety by patrolling assigned areas and responding to emergency situations.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Supervised crowds at busy events to prevent injuries and property destruction.
security supervisor
Allied Universal Security
10.2022 - 02.2023
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Recorded incident reports with detailed accounts of occurrences.
Member Services/Operations manager
TPC Stonebrae Country Club
04.2022 - 02.2023
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Worked well in a team setting, providing support and guidance.
- Assisted in the organization of successful golf tournaments by coordinating with event planners and setting up required equipment.
safety and security/ Security Manager
Marriott Oakland City Center
12.2020 - 03.2022
- Coordinated protective service operations with other emergency response agencies.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Investigated incidents and wrote reports.
Guest Services
Marriott SFO Waterfront
01.2020 - 10.2020
- Resolved guest complaints with professionalism, resulting in improved customer relations and repeat business.
- Assisted guests with special requests to ensure a memorable stay and exceptional service.
Security guard/ Loss prevention
Dicks Sporting Goods
09.2019 - 12.2019
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Investigated suspicious activities and persons to maintain security of premises.
Loss Prevention
T.J Maxx
09.2018 - 12.2018
- Supported loss prevention goals by monitoring shopper behavior.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Loss Prevention
Nordstrom Rack
09.2015 - 07.2017
- Maintained optimal functionality of CCTV equipment by conducting regular system checks and troubleshooting any issues that arose.
- Reduced incidents of theft by consistently reviewing and analyzing surveillance footage for suspicious activity.
Education
Bachelor of Arts - Criminal Justice
San Francisco State University
San Francisco, CA01.2020
Associate's Degree - Communication Studies
De Anza College
Cupertino, CA06.2018
High School Diploma -
Newark Memorial High School
Newark, CA06.2015
Skills
- Patient
- Communication
- Professionalism
- Confidence
- Teamwork
- Customer Service
- First Aid Training
- MS Excel
- Public Safety
- Public Service
Certification
- CPR Training
- AED Training
- Guard Card
Timeline
Police Officer/Trainee
Vallejo Police Department
03.2023 - 01.2024
security supervisor
Allied Universal Security
10.2022 - 02.2023
Member Services/Operations manager
TPC Stonebrae Country Club
04.2022 - 02.2023
safety and security/ Security Manager
Marriott Oakland City Center
12.2020 - 03.2022
Guest Services
Marriott SFO Waterfront
01.2020 - 10.2020
Security guard/ Loss prevention
Dicks Sporting Goods
09.2019 - 12.2019
Loss Prevention
T.J Maxx
09.2018 - 12.2018
Loss Prevention
Nordstrom Rack
09.2015 - 07.2017
Bachelor of Arts - Criminal Justice
San Francisco State University
Associate's Degree - Communication Studies
De Anza College
High School Diploma -
Newark Memorial High School