Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Police Officer/Trainee
Vallejo Police Department
2023.03 - 2024.01
Enhanced public safety by patrolling assigned areas and responding to emergency situations.
Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Supervised crowds at busy events to prevent injuries and property destruction.
security supervisor
Allied Universal Security
2022.10 - 2023.02
Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
Recorded incident reports with detailed accounts of occurrences.
Member Services/Operations manager
TPC Stonebrae Country Club
2022.04 - 2023.02
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Worked well in a team setting, providing support and guidance.
Assisted in the organization of successful golf tournaments by coordinating with event planners and setting up required equipment.
safety and security/ Security Manager
Marriott Oakland City Center
2020.12 - 2022.03
Coordinated protective service operations with other emergency response agencies.
Oversaw team of security officers and managed scheduling and performance evaluations.
Investigated incidents and wrote reports.
Guest Services
Marriott SFO Waterfront
2020.01 - 2020.10
Resolved guest complaints with professionalism, resulting in improved customer relations and repeat business.
Assisted guests with special requests to ensure a memorable stay and exceptional service.
Security guard/ Loss prevention
Dicks Sporting Goods
2019.09 - 2019.12
Updated shift logs and produced daily reports to document security activities and specific incidents.
Investigated suspicious activities and persons to maintain security of premises.
Loss Prevention
T.J Maxx
2018.09 - 2018.12
Supported loss prevention goals by monitoring shopper behavior.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Loss Prevention
Nordstrom Rack
2015.09 - 2017.07
Maintained optimal functionality of CCTV equipment by conducting regular system checks and troubleshooting any issues that arose.
Reduced incidents of theft by consistently reviewing and analyzing surveillance footage for suspicious activity.
Education
Bachelor of Arts - Criminal Justice
San Francisco State University
San Francisco, CA
01.2020
Associate's Degree - Communication Studies
De Anza College
Cupertino, CA
06.2018
High School Diploma -
Newark Memorial High School
Newark, CA
06.2015
Skills
Patient
Communication
Professionalism
Confidence
Teamwork
Customer Service
First Aid Training
MS Excel
Public Safety
Public Service
Certification
CPR Training
AED Training
Guard Card
Timeline
Police Officer/Trainee
Vallejo Police Department
2023.03 - 2024.01
security supervisor
Allied Universal Security
2022.10 - 2023.02
Member Services/Operations manager
TPC Stonebrae Country Club
2022.04 - 2023.02
safety and security/ Security Manager
Marriott Oakland City Center
2020.12 - 2022.03
Guest Services
Marriott SFO Waterfront
2020.01 - 2020.10
Security guard/ Loss prevention
Dicks Sporting Goods
2019.09 - 2019.12
Loss Prevention
T.J Maxx
2018.09 - 2018.12
Loss Prevention
Nordstrom Rack
2015.09 - 2017.07
Bachelor of Arts - Criminal Justice
San Francisco State University
Associate's Degree - Communication Studies
De Anza College
High School Diploma -
Newark Memorial High School
CPR Training
AED Training
Guard Card
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