Luke M. Anderson
O'Fallon,MO
Summary
Multi-talented writer well-versed in research, writing, and editing a wide range of content. Comfortable working with little oversight to write interesting, clean and clear copy. Skilled in content management systems, online content publishing software and SEO.
Overview
11
11
years of professional experience
Work History
Assistant Manager/Shift Lead/Coffee Barista
Scooter’s
O’Fallon, MO
06.2022 - Current
- Manages employees in all areas of operation
- Manages and completes inventory
- Handles money deposits
Substitute Teacher
Fort Zumwalt School District
O’Fallon, MO
03.2021 - 05.2022
- Supervised students in variety of subject areas and diversity of students
- Planned and/or taught classroom lessons based upon teacher lesson plans
Retail Cashier
Kohls Department Store
O’Fallon, MO
07.2021 - 03.2022
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
- Issued detailed receipts to every customer to provide proof of purchase and avoid discrepancies.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered questions about store policies and addressed customer concerns.
Restaurant Server
IHOP
O’Fallon, MO
06.2014 - 11.2017
- Stayed up-to-date on menu changes to help customers make food choices.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor of Arts - English, Creative Writing
Lindenwood University
03.2023
Associates - English/Communications
St. Charles Community College
03.2021
Skills
- Copy editing
- Research skills
- Editing and proofreading
- Content research
- Effective communication
- Critical thinking
- Time management
- Team collaboration
- Loyalty, reliability
- Creative writing
Editorial Writing Experience
- Worked on Spring 2022 and Spring 2023 issues of Arrow Rock literary journal
- Had academic essay nominated for Student Academic Showcase in Spring of 2023
- Has successfully uploaded previous issues of Arrow Rock literary journal to Digital Commons at Lindenwood as part of internship
Accomplishments
- Fiction piece published in Arrow Rock Literary Journal
- Poem published in Arrow Rock Literary Journal
- Non-fiction short story won Linda L. Ross Creative Writing Award at Lindenwood University
- Ascended from barista to assistant manager at Scooter's in only fifteen months
- Graduated from Lindenwood University with 4.0 grade-point average
Timeline
Assistant Manager/Shift Lead/Coffee Barista
Scooter’s
06.2022 - Current
Retail Cashier
Kohls Department Store
07.2021 - 03.2022
Substitute Teacher
Fort Zumwalt School District
03.2021 - 05.2022
Restaurant Server
IHOP
06.2014 - 11.2017
Bachelor of Arts - English, Creative Writing
Lindenwood University
Associates - English/Communications
St. Charles Community College