Luke Marsman
Cedar Springs,MI
Summary
knowledgeable in the areas of Film and Television production. Has an extensive background in customer service as well as working in systems with other employees. Works well with others, thriving in collaborative situations. Always willing to go the extra mile.
Overview
4
4
years of professional experience
Work History
Sandwich Artist
Subway
06.2021 - Current
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Parts Specialist
O'Reilly Auto Parts
05.2024 - 08.2024
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
Education
Film, Television, And Media
University of Michigan
Ann Arbor, MI05-2027
Skills
- Video editing
- Script writing
- Film production
- Project management
- Customer service
- Collaboration skills
Languages
Spanish
Professional Working
Timeline
Parts Specialist
O'Reilly Auto Parts
05.2024 - 08.2024
Sandwich Artist
Subway
06.2021 - Current
Film, Television, And Media
University of Michigan
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