Summary
Overview
Work History
Education
Skills
Letter of Recommendation
Timeline
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Luke Martinez

Redmond,Oregon

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

2
2
years of professional experience

Work History

Sales Representative

DaBella
02.2023 - 02.2024
  • Followed an intricate 10 step sales model, to ensure same day sales.
  • Conducted detailed Roof, Windows, Siding, and Bath inspection results, and product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Developed strong rapport with customers and created positive impression of business.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

Garage Door Installer

Performance Building Products
05.2022 - 01.2023
  • Streamlined installation processes by effectively managing time and resources on job sites.
  • Enhanced the longevity of garage doors with thorough inspections and preventative maintenance tasks.
  • Measured and estimated jobs in order to calculate fees.
  • Installed door frames, electric door openers using power tools, hand tools and electronic test equipment.
  • Maintained Customer Satisfaction

Glazier

Central Oregon Glass
01.2022 - 05.2022
  • Maintained organized inventory of tools and materials.
  • Increased efficiency in the installation process through effective teamwork and communication with colleagues.
  • Developed strong relationships with suppliers ensuring timely delivery of materials at competitive prices.
  • Manufactured windows to exact fittings of the home.


Education

High School Diploma -

Pearblossom Private School
Pearblossom, CA
06.2008

Skills

  • Sales closing
  • Team Leadership
  • Closing Techniques
  • Closing talents
  • Building Customer Loyalty
  • Customer Needs Assessment
  • Relationship selling
  • Business Development
  • Flexible Hours
  • Team Cooperation
  • Customer Retention
  • Customer Relationship Building
  • Product Knowledge
  • Customer Service

Letter of Recommendation

To Whom It May Concern,


I am honored to provide this recommendation for Luke Martinez, whom I have had the pleasure of working alongside for over a year at DaBella, Inc., where I recently assumed the role of his Team Lead. 


Luke's journey with us began with a remarkable eagerness to master the intricacies of sales from the ground up. Despite lacking prior experience in the field, he embraced the challenge with unwavering determination. DaBella's dynamic environment demanded rapid rapport-building and trust establishment, skills Luke effortlessly honed. His adeptness extended beyond mere sales pitches; he seamlessly navigated through inspection results, educated homeowners on our offerings, and expertly delivered product demonstrations across various domains, including windows, roof systems, siding, and bath systems. 


One of Luke's most endearing qualities is his open and positive demeanor, which fostered a vibrant atmosphere within our team. His penchant for finding humor in situations alleviated the monotony of our daily routines. I witnessed Luke's remarkable growth—from seeking camaraderie during appointments to confidently closing sales—a feat that eludes many seasoned professionals. His ability to tailor presentations to individual homeowners exemplifies his mastery of the craft and underscores his commitment to achieving success through personalized approaches. 


Luke's contributions to DaBella are underscored by his impressive sales performance, culminating in closing over $500,000 in his inaugural year—a testament to his perseverance and dedication. Beyond his sales acumen, Luke is a consummate team player, effortlessly forging connections with colleagues and fostering a collaborative work environment. While Luke thrives in same-day sales, his innate ability to build relationships positions him as an exceptional candidate for roles centered on long-term client engagement—a testament to his versatility and adaptability. 


I wholeheartedly endorse Luke Martinez and am confident that his exemplary work ethic, coupled with his affable nature and sales prowess, will undoubtedly elevate any organization fortunate enough to welcome him aboard. 


Should you require further information or clarification, please do not hesitate to reach out to me. 


Warm regards, 


Rys Fairbrother 

Sales Manager, DaBella 

Redmond, Oregon 

Phone: 541-848-7535 

Email: rys.fairbrother@dabella.us

Timeline

Sales Representative

DaBella
02.2023 - 02.2024

Garage Door Installer

Performance Building Products
05.2022 - 01.2023

Glazier

Central Oregon Glass
01.2022 - 05.2022

High School Diploma -

Pearblossom Private School
Luke Martinez