Hannah Matties
Travis AFB,CA
Summary
I would like to work in an environment that challenges me to do my best but at the same time enables me to help and learn from my peers. I strive to be a part of a workplace that has continual growth of knowledge and career opportunities. I have a positive attitude and work well with others or individual tasks. I am responsible and able to consistently perform my job without continued supervision.
Overview
11
11
years of professional experience
Work History
Office Assistant
Trinity Health-Medical Office Building
Minot, ND
07.2021 - 10.2024
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Assisted with patient registration by verifying insurance coverage, collecting co-pays, and updating records.
- Assisted with referrals and prepared medical records for patients.
- Collected co-pays and insurance data, applying full and proper payment to patient accounts.
- Communicated effectively with other healthcare providers regarding patient care plans.
- Updated patient information in electronic health record system accurately and timely.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Soft Home Coordinator
Homegoods
Minot, North Dakota
09.2020 - 06.2021
- As a full time employee I am in charge of unpacking and distributing all softhome items throughout the store
- I am assigned certain departments and I am responsible for stocking shelves and making them look desirable for customers
- In doing so I am very good at multitasking as I also work on registers, working with customers and handling money making their last impression of the store, when needed.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
Teacher
Kiddie U Childcare and Preschool
Mattawan, MI
08.2013 - 06.2019
- As a part time teacher employee, I help provide a fun and safe environment for the children
- I strive to prepare them for the upcoming challenges going into the next room, and to become confident
- I am also responsible for giving parents a descriptive explanation of their child's day
Education
High School Diploma -
Mattawan Consolidated Schools
Mattawan, MI05-2014
Some College (No Degree) - Dental Hygiene
Kalamazoo Valley Community College
Kalamazoo, MISkills
- Office Administration
- Scheduling
- Clerical Support
- Call Handling
- Calendar Management
- Customer Service
- Dedicated Team Player
- Resourceful
- Front Office Management
- Mail Sorting and Distribution
- Schedule Management
- Strong Problem Solver
Volunteer Experience
- Cooked and waited tabled at the Lake Michigan College Mendel Center with the Van Buren Technology Center
- Volunteered at the YMCA of Greater Kalamazoo Portage Brand in their maintenance department
- Volunteered at the Mattawan Little League fields at the concession stand2
References
- Miranda Heath, (386)628-1232
- Paula Wickman, (701)720-9762
- Daisy Gonzalez, (269)808-2502
Timeline
Office Assistant
Trinity Health-Medical Office Building
07.2021 - 10.2024
Soft Home Coordinator
Homegoods
09.2020 - 06.2021
Teacher
Kiddie U Childcare and Preschool
08.2013 - 06.2019
High School Diploma -
Mattawan Consolidated Schools
Some College (No Degree) - Dental Hygiene
Kalamazoo Valley Community College
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