Luke McCabe-O'Donnell
Bend,Oregon
Summary
Results-driven Quality Improvement Specialist known for productivity and efficiency in task completion. Specialize in process optimization, data analysis, and regulatory compliance to ensure quality standards are met. Excel in problem-solving, communication, and teamwork to drive improvements across operations. Background in implementing and monitoring quality control systems. Strengths include problem-solving, data analysis and project management skills. Previous work involved identifying areas of improvement, designing innovative solutions for enhancing quality and efficiency, and fostering a culture of continuous improvement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Quality Improvement Specialist
TMF Health Quality Institute
Remote, US
10.2022 - Current
- Aid stakeholders in clinical process improvement
- Collaborate with clinicians and utilize performance data to improve patient outcomes
- Lean/Six Sigma Black Belt Certification
- CPHQ Certification
- Creation of successful ongoing team building program
Business Development Specialist
Essential Nutrition
Boulder, CO
08.2021 - 04.2022
- Lead internal development efforts
- Act as internal consultant for business growth in nutrition counseling services
- Lead administrative staff
- Achieved capacity, doubled active referral partners
- Reason for Leaving: End of 1099 Independent Contract, no organizational need to renew
University of Colorado-Denver Academic intern
Denver Medical Study Group
Denver, CO
03.2021 - 03.2022
- Research modern topics in healthcare and interview experts in the Denver area to create blog post articles for the DMSG community
- Aid CEO in design of new website
- Writing Sample-The Impact of Covid-19 on America's Ongoing Opioid Epidemic
- Reason for Leaving: End of one year academic internship
- Obtained 3 Credit hours for MBA
Quality Improvement Academic Intern
SCL Health-Lutheran Spine Center
Lakewood, CO
02.2020 - 02.2021
- Lead continuous improvement initiatives
- Forecast department growth models
- Aided in creation of department-specific dashboard using Tableau
- Reason for leaving: End of one year academic internship, obtained 3 Credit Hours for MBA
Front Desk Billing Coordinator
Natural Balance Wellness Center
Stapleton, CO
12.2018 - 08.2019
- Ensure accurate billing of services
- Provide excellent customer service
- Performed admin duties as assigned and ensured operations ran smoothly
- Reason for Leaving: No opportunity for part-time work as a new MBA student
AmeriCorps Construction Crew Leader + Assistant Supervisor
Habitat For Humanity-Metro Denver
Denver, CO
08.2017 - 11.2018
- Lead new volunteers each day to build affordable housing
- Led volunteers to build 12 triplex homes
- $15k MBA tuition reimbursement
Quality Data Coordinator
SLUCare Physician Group-Administration
Saint Louis, MO
02.2015 - 06.2017
- Work under COO to drive accreditation efforts
- Share clinical performance data with department leaders
- Lead subcommittees and improve patient outcomes
- Part of a team that achieved two NCQA accreditations-1
- Patient Centered Medical Home 2
- Patient Centered Specialty Practice
- Reason for Leaving: Felt a calling to complete an AmeriCorps Service Term and MBA in Denver
Executive Assistant
Saint Louis University-President's Office
Saint Louis, MO
06.2013 - 12.2014
- Coordinate SLU President's daily schedule
- Capture meeting minutes during board of trustee and faculty meetings
- Assist coordinating university events
- Aided leadership in the transition of a new university president
- Reason for Leaving: Job offer to work for SLUCare Physician Group
Human Resources Associate
Saint Louis University-Human Resources
Saint Louis, MO
02.2012 - 06.2013
- Perform admin duties as assigned
- Aid in transition to new software platform
- Aided in functionality of Saint Louis University 'People Finder' app
- Reason for Leaving: Job offer for Executive Assistant position in President's Office
Mobile X-Ray Assistant
Paradise Valley Radiology
Phoenix, AZ
10.2009 - 07.2011
- Act as assistant to CEO
- Aid staff in-home radiology services
- Obtained in-home radiology skills and improved patient experience scores
- Reason for Leaving: Attending Saint Louis University to complete undergraduate degree
Education
Master of Business Administration - Healthcare Administration
University of Colorado-Denver
Denver, CO05.2022
Bachelor of Science - Health Management
St. Louis University
Saint Louis, MO05.2015
Skills
- Workflow Optimization
- Lean Six Sigma
- Customer Satisfaction
- Process Mapping
- Strategic planning proficiency
- Lean Manufacturing
- Quality Management Systems
Community Service
Habitat For Humanity-Metro Denver, Denver, CO, AmeriCorps Construction Crew Leader + Assistant Supervisor, 08/17, 11/18, Lead new volunteers each day to build affordable housing., Led volunteers to build 12 triplex homes, $15k MBA tuition reimbursement
Certification
- CPHQ
- LBBP
Timeline
Quality Improvement Specialist
TMF Health Quality Institute
10.2022 - Current
Business Development Specialist
Essential Nutrition
08.2021 - 04.2022
University of Colorado-Denver Academic intern
Denver Medical Study Group
03.2021 - 03.2022
Quality Improvement Academic Intern
SCL Health-Lutheran Spine Center
02.2020 - 02.2021
Front Desk Billing Coordinator
Natural Balance Wellness Center
12.2018 - 08.2019
AmeriCorps Construction Crew Leader + Assistant Supervisor
Habitat For Humanity-Metro Denver
08.2017 - 11.2018
Quality Data Coordinator
SLUCare Physician Group-Administration
02.2015 - 06.2017
Executive Assistant
Saint Louis University-President's Office
06.2013 - 12.2014
Human Resources Associate
Saint Louis University-Human Resources
02.2012 - 06.2013
Mobile X-Ray Assistant
Paradise Valley Radiology
10.2009 - 07.2011
Master of Business Administration - Healthcare Administration
University of Colorado-Denver
Bachelor of Science - Health Management
St. Louis University
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