Luke McGeary
Wichita,KS
Summary
Motivated and results-driven professional seeking to transition into the Operations Manager role at Hartwig. Bringing a strong track record of performance and a deep understanding of the company’s operations, I am committed to driving continued success and supporting organizational growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Service Manager
Hartwig Inc.
11.2018 - Current
- Experience leading and managing up to 18 Field Service Engineers
- Self-starter with little Okuma knowledge effectively developing organized processes for the team
- Proficient in Fieldpoint, Microsoft products, CRM, and all company related softwares
- Excellent customer service skills and development in customer relationships
- Excellent team building skills and collaboration to build a strong team with great respect and work ethic
CNC Programmer/ Shop Lead
Millennium Concepts
01.2017 - 11.2018
- Brought in new equipment and increased work production for the company
- Developed new manufacturing processes on CNC machines to reduce cycle times and manpower needed to operate
- Quoted new work and determined shop capabilities to keep our business secure
- Gained experience in Mastercam and trained new hires on the software
CNC Programmer
Frontier Technologies
06.2015 - 01.2017
- Led a group of Machinists to retain consistent production of 18 CNC Mills while holding high tolerances and efficient spindle times
- Planned fixtures and tooling per job to keep in compliance with customer’s needs
- Understanding use of Mastercam and Featurecam
- Experience machining with aerospace and SpaceX parts to large high-end architectural work
- Knowledge machining various types of materials such as plastics, aluminum, steels, titanium, Inconel, etc.
CNC Machinist
B&B Airparts
01.2014 - 01.2015
- Competent in software and programing languages, G&M control codes, and understanding of tight tolerances
- Troubleshoot machine to complete work production, in accordance to tolerances and specifications
- Hands on experience in blueprint interpretation and accurate machine setup
- Interpretation of Work Order instructions, and required specifications
- Deburr parts using burr whip, DA sander, dotco, and dremel, when needed as well as inspecting parts
- Clean and maintain work areas and equipment
Skills
- Technical Leadership – Proven success in leading and mentoring a team to meet performance and goals
- Team Collaboration – Strong interpersonal skills with a focus on communication, active listening, respect, and professionalism
- Customer Satisfaction – Dedicated to exceeding customer expectations through proactive service and effective issue resolution
- Organizational Skills – Effective planning, prioritization, and time management to handle complex service schedules and changing priorities
- Attention to Detail – Committed to accuracy, accountability, and thorough follow-up on all service tasks and team responsibilities
- Microsoft Office Proficiency – Skilled in Microsoft Word, Excel, and Outlook for communication, documentation, and reporting
- Adaptability & Multitasking – Capable of managing multiple projects and adapting quickly in dynamic, fast-paced environments
- Work Ethic & Accountability – Known for a strong sense of ownership, reliability, and consistent follow-through
Certification
Fanuc CNC Master Certification
Okuma Certified Service Technician
Hartwig KPA Excellence Award
Hartwig Leadership Development Program
Timeline
Service Manager
Hartwig Inc.
11.2018 - Current
CNC Programmer/ Shop Lead
Millennium Concepts
01.2017 - 11.2018
CNC Programmer
Frontier Technologies
06.2015 - 01.2017
CNC Machinist
B&B Airparts
01.2014 - 01.2015
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