Proactive Assembler with a strong focus on exceeding job expectations. Boosted production efficiency through swift and accurate assembly, maintained safety and quality standards, and fostered team collaboration to meet targets. Consistently prepared and punctual, contributing positively to team success. Trained new members and provided ongoing coaching to enhance team performance and streamline production processes.
Overview
6
6
years of professional experience
Work History
Assembler (Level B)
SPX Cooling Technologies Inc.
06.2023 - Current
Increased production efficiency by assembling components quickly and accurately.
Enhanced workplace safety by maintaining a clean and organized work area at all times.
Maintained high-quality standards with thorough inspections of assembled parts.
Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
Collaborated effectively with team members to meet production targets consistently.
Organized workstations to maximize productivity, reduce distractions and meet deadlines.
Completed durable assemblies and subassemblies with hand and power tools.
Collaborated with team members to improve production processes and maintain quality standards.
Followed outlined specifications to implement assembly plans.
Team Lead
Heartland Coca-Cola
05.2022 - 06.2023
Trained new team members by relaying information on company procedures and safety requirements.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Coached team members in techniques necessary to complete job tasks.
Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Managed schedules, accepted time off requests and found coverage for short shifts.
Evaluated staff performance and provided coaching to address inefficiencies.
Insurance Agent
State Farm
04.2020 - 01.2021
Built strong relationships with clients through consistent communication and excellent customer service.
Responded to customer calls swiftly to resolve issues and answer questions.
Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Maintained high standards of customer service by building relationships with clients.
Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
Prepared and reviewed insurance applications to verify compliance with regulations.
Built relationships with clients using active listening and issue resolution to provide excellent service.
Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
Insurance Agent
Senior Plus Advisors
01.2019 - 04.2020
Built strong relationships with clients through consistent communication and excellent customer service.
Responded to customer calls swiftly to resolve issues and answer questions.
Worked closely with other team members to optimize sales strategies and achieve regional goals.
Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
Assisted clients in navigating the often complex claims process, ensuring they received fair and timely resolutions.
Identified potential risks in client businesses and recommended appropriate insurance coverage.
Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
Facilitated smooth transitions between carriers when needed, minimizing disruptions to client coverage and maintaining positive relationships with all parties involved.
Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
Education
Bachelor of Science - Workforce Development
Pittsburg State University
Pittsburg, KS
12-2024
Skills
Assembly and production
Manufacturing
Project Management
Crane and hoist equipment operation
Teamwork and Collaboration
Customer Service
Professionalism and Ethics
Quotes and sales
CRM Software
Coaching and Mentoring
Performance monitoring
Performance Improvement
Timeline
Assembler (Level B)
SPX Cooling Technologies Inc.
06.2023 - Current
Team Lead
Heartland Coca-Cola
05.2022 - 06.2023
Insurance Agent
State Farm
04.2020 - 01.2021
Insurance Agent
Senior Plus Advisors
01.2019 - 04.2020
Bachelor of Science - Workforce Development
Pittsburg State University
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