Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luke Mitchell

Madison,Alabama

Summary

Trainable restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Energetic Host with exceptional experience-enhancing customer experiences in foodservice setting. Constantly finding new ways to exceed customers' expectations with personalized service. Im also a Responsible Crew Member offering proven skills maintaining proper, clean kitchen etiquette, dedicated to completing fast-paced work and properly handling food. Service-driven team player good at working under stress in a hectic fast food/ restaurant atmosphere.

Overview

2
2
years of professional experience

Work History

Host

Red Robin
07.2023 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Maintained a level of professionalism while greeting, seating, and providing friendliness to every guest upon their arrival.

Theatre Team Member

Cinemark Theaters
07.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals during 2000 guest days or more.
  • Ushering, and being responsible for cleanliness of all bathrooms, Theatre rooms, as well as lobby area and back working areas.

Crew Member

Slim Chickens
03.2022 - 07.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments for over 150 cars daily.
  • Collaborated with team members to complete orders during $1000 plus hours.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Cooked and prepared food in Kitchen while effectively handing orders out to over proper guests.

Backroom Associate

Asbury Community Thrift Store
04.2021 - 08.2021
  • Received all incoming merchandise and donations, while storing them in correct stock locations.
  • Maintained orderly stockroom for ease of retrieval.
  • Assisted customers with transporting large merchandise to waiting vehicles throughout all locations in store.
  • Loaded and unloaded box trucks upon arrival, and dispensing there items to proper locations in store ( furniture, trash, hardware, etc.)
  • Cleaned both back and front of store including, organization of merchandise, sweeping, and mopping.

Education

Business Administration And Management

Calhoun Community College
Huntsville, AL

High School Diploma -

James Clemens High School
Madison, AL
12.2022

Skills

  • Bussing Experience
  • Register Preparation
  • Sales Expertise
  • Prepare Ingredients
  • Serve Customers
  • Food Plating and Assembly
  • Dishwasher Operation

Timeline

Host

Red Robin
07.2023 - Current

Theatre Team Member

Cinemark Theaters
07.2023 - Current

Crew Member

Slim Chickens
03.2022 - 07.2023

Backroom Associate

Asbury Community Thrift Store
04.2021 - 08.2021

Business Administration And Management

Calhoun Community College

High School Diploma -

James Clemens High School
Luke Mitchell