Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Luke Noke

Milo,Maine

Summary

Innovative Human Resources Executive demonstrates talent for turning around flagging operations and spearheading growth through proactive leadership. Experienced with HRIS and data-driven approaches to personnel management, benefits administration and organizational development. Record of success in improving recruitment and retention.

Overview

17
17
years of professional experience

Work History

Director of Human Resources

Maine Veterans Homes
04.2022 - Current
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
  • Managed other HR staff and oversaw completion of tasks and initiatives.
  • Coordinated work activities for HR managers, specialists and recruiting agents.
  • Established critical strategic partnerships with several private equity agencies to provide full HR services to portfolio companies.

Communications Director/Manager of Operations

New England CBRN Enhanced Response Force Package
05.2014 - 04.2023
  • Onboarded new employees with training and new hire documentation.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved marketing to attract new customers and promote business.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

HR Manager

KVHC
01.2022 - 04.2022
  • Managed employee disputes by employing conflict resolution techniques.
  • Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Led decision-making and implementation of HR policies, procedures, programs and functions.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
  • Supervised and mentored direct reports and developed talented HR teams.

Manager of Operations

Medevac
12.2006 - 05.2014
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Reported issues to higher management with great detail.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Education

Associate of Science - Emergency Management

Husson University
Bangor, ME

Skills

  • Regulatory Compliance
  • Strategy Development
  • Recruitment Strategies
  • Employee Relations
  • Onboarding
  • Performance Evaluation
  • Training Programs
  • Human Resources Administration
  • Records Management
  • Compensation Structuring
  • Performance Management
  • Labor Agreements
  • Performance Reviews
  • Hiring and Recruitment
  • Equal Opportunities Facilitation
  • Payroll Coordination
  • Program Development
  • Training Development

Additional Information

Chair of the Board Of Directors for AOS 43

Timeline

Director of Human Resources

Maine Veterans Homes
04.2022 - Current

HR Manager

KVHC
01.2022 - 04.2022

Communications Director/Manager of Operations

New England CBRN Enhanced Response Force Package
05.2014 - 04.2023

Manager of Operations

Medevac
12.2006 - 05.2014

Associate of Science - Emergency Management

Husson University

Similar Profiles

CREATE PROFILE
Luke Noke