Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
8
8
years of professional experience
Work History
Account Manager
Aerotek
01.2022 - 11.2023
Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Educated clients on new products or services to increase customer engagement with brand.
Facilitated client satisfaction and renewed customer relations to drive growth.
Onboarded 13 new accounts through client cultivation via face to face engagement.
Technical Recruiter
Aerotek
03.2021 - 01.2022
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Managed identification and vetting process for 30+ clients within the operation.
Direct report to Account Managers to facilitate best practices and growth.
Identified gaps within the interview process and engaged in recommendations for proactive change.
Interviewed candidates using different interview methods and approaches.
Created and maintained relations with up to 100 candidates at any given time enhancing pipeline readiness.
Wrote and posted technical job descriptions
Loader and Unloader
Freight Handlers Incorporated
01.2016 - 02.2021
Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
Lifted and slid packages weighing up to 75 pounds on conveyor belts to transport items.
Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
Understood and adhered to state and federal regulations controlling warehousing, loading and shipping operations.
Developed trainees and participated in team building outings.
Facilitated efficiency through both individual and team work.
Managed bill of landing and review of expected numbers to ensure accurate load delivery.
Completed audits of all loads supervised with direct reporting of overages or shortages.