Luke O'Brien

Operated concessions stand, handling food/beverage production, sales, and area management for a team of 2-3 workers.

• Stocked concession stands with supplies and food items.
• Assisted customers in selecting items, taking orders, and providing recommendations.
• Cleaned concession area including counters, floors, equipment, and utensils.
• Provided customer service by greeting patrons, answering questions, and resolving complaints.

Managed sales and inventory of baked goods, including donuts and drinks, while assisting with food preparation in the bakery section of the main building.

• Greeted customers, answered questions and provided information about bakery products.
• Assisted customers in selecting items from the bakery counter.
• Stocked shelves with freshly baked goods including breads, cakes, muffins and cookies.

Demonstrated strong communication skills by efficiently guiding cars to designated areas and providing excellent customer service.

• Assisted customers with finding available spaces in the lot.
• Directed traffic flow within the lot as needed to maintain safety and orderliness.

Collaborated with other teenagers in Cedar Rapids to support tree care initiatives through activities like tree watering, weeding, and various outdoor maintenance tasks at the main building under the supervision of a designated team leader.

• Maintained and cared for various trees around the area in an efficient manner
• Collaborated with team members to maximize productivity and efficiency.